Brittney Babin
Summary
Welcoming over 10 years of experience in 2 different fields who skills go hand and hand. With excellent communication, persuasion, interpersonal and problem-solving skills. As a spokesmodel needs to effectively convey a message or brand image, a treatment coordinator must clearly communicate treatment plans and options to patients. Both positions involve interacting with people frequently. Over the years I have gained exceptional interpersonal skills that will help leverage any business.
Both roles require the ability to persuade and influence others. As a spokesmodel I aim to attract and engage consumers to a product. On the other hand a treatment coordinator must encourage patients to consider and follow through with recommended treatment plans.
While the specifics differ, both roles require a good understanding of their respective industry. As a spokesmodel I must be knowledgeable about the products I am promoting, and as a treatment coordinator I must understand medical treatments and procedures.
Overview
12
12
years of professional experience
Work History
Telehealth Treatment Coordinator/Internet Sales Consultant
Dope Doctors - Parlay Med
03.2022 - Current
- Laid out potential payment plans for patients.
- Explained treatment choices to patients and helped determine best options.
- Conducted video & phone consultations with patients to discuss medical history, treatment, and concerns.
- Established and maintained effective communication with staff, physicians and patients to promote high-quality patient care.
- Discussed medical histories with patients in effort to provide most effective treatment advice.
- Spearheaded and implemented new projects to expand scope of online engagement.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Tested website features and functionality for optimal performance.
- Created promotional online campaigns to boost sales and drive customers.
- Implemented marketing campaigns to increase customer leads and sales.
- Managed customer service inquiries and complaints for customer satisfaction.
- Monitored online trends to identify new opportunities for growth.
Spokesmodel - Brand Ambassador
Agency
01.2013 - Current
- Appeared on TV commercials to promote consumer goods.
- Stood for fitting sessions to help designers with clothing size information.
- Posed for photo shoots to showcase clothing designs and accessories.
- Supported fine art photographers by posing for portraits.
- Researched promoted products to understand overall value proposition.
- Participated in video shoots to promote fashion and beauty products.
- Held long poses for paint artists, resulting in desired image or form.
- Demonstrated athletic wear for sports brands.
- Promoted beauty products by posing for advertisement campaigns.
- Worked with hair and makeup artists for beauty campaigns.
- Cut down on shooting times by closely following photographer directions and feedback.
- Represented companies and brands at conventions and trade shows to promote products and services.
- Maintained high levels of professionalism in over 300 shoots.
- Engaged customers with friendly demeanor and extensive product knowledge.
- Placed items on tables to create proper mood and aesthetic appeal.
- Modeled garments such as dresses, coats, underclothing, and swimwear.
- Poured samples and demonstrated various features.
- Applied makeup in accordance with clothing style.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
Treatment Plan Coordinator
Fruge Orthodontics
01.2019 - 01.2022
- Delivered excellent patient experiences and direct care.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Successfully negotiated client contract renewals to create increased revenue.
- Discussed dental histories with patients in effort to provide most effective treatment advice.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Created customized care plans, working with clinical staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals suchs as Dentist, Orthodontist, & Oral Surgeons to develop comprehensive patient care plans and provide highest quality of care.
- Collaborated with clinic manager to maintain daily operations.
- Implemented successful orthodontic consultations through professionalism, quality of care, and educating patient ensuring 100% satisfaction.
Orthodontic Treatment Coordinator - Lead Assistant
Misuraca Orthodontics
01.2017 - 01.2019
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Scheduled and confirmed patient appointments.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Verified patient insurance eligibility and benefits.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Staged tray for procedures by arranging dental instruments and equipment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Built strong relationships with customers through positive attitude and attentive response.
- Provided administrative support by arranging weekly luncheons, travel arrangements and running daily errands in work vehicle.
- Coordinated weekly meetings for internal and external groups.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted with new hire processing and existing training programs.
- Initiated timely response to emails, voicemails, and written correspondence.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Conducted daily consultations with new patients to discuss medical histories with patients in effort to provide most effective medical advice.
Education
Public Relations
Baton Rouge Community College
Baton Rouge, LADental Assisting
Medical Training College
Baton Rouge, LAHigh School Diploma -
St. Amant High School
Saint Amant, LA05.2003
Skills
- Recordkeeping
- Office Administration
- Treatment Planning
- Appointment Scheduling
- HIPAA Compliance
- Patient Relations
- Patient Flow Management
- Payment Collection
- Documentation
- Customer Service
- Critical Thinking Skills
- Patient Outreach and Follow-Up
Timeline
Telehealth Treatment Coordinator/Internet Sales Consultant
Dope Doctors - Parlay Med
03.2022 - Current
Treatment Plan Coordinator
Fruge Orthodontics
01.2019 - 01.2022
Orthodontic Treatment Coordinator - Lead Assistant
Misuraca Orthodontics
01.2017 - 01.2019
Spokesmodel - Brand Ambassador
Agency
01.2013 - Current
Public Relations
Baton Rouge Community College
Dental Assisting
Medical Training College
High School Diploma -
St. Amant High School
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