Brittney Collins

• Directed store operations, fostered partnerships, and monitored financial outcomes to drive overall business performance.
• Managed staff scheduling, training, and operations to enhance team effectiveness.
• Developed onboarding materials for new employees on operational procedures and product knowledge, facilitating faster integration.
• Implemented best practices for food safety and cleanliness across all operations.
• Communicated new product launches to partners, enhancing product knowledge and sales.

Processed beverage and food orders, assisting customers with selections and substitutions to enhance their experience.

Delivered friendly customer service while efficiently managing cash register operations to ensure smooth transactions.

Maintained a clean and sanitary work environment to ensure compliance with health standards.

Stocked inventory and organized materials for beverage preparation, supporting a streamlined workflow.

Assisted in training new employees on company procedures and customer service protocols.