Brittney Cumpston
Tell City,IN
Summary
Completed a 75-hour fall semester internship with the Performance Improvement department at LifeSpring Health Systems. Concurrently worked as support staff at one of their locations. Acquired valuable skills in data analysis and assisting with DMHA certification applications. Actively contributed to improvement initiatives within the organization.
Overview
6
6
years of professional experience
Work History
Support Staff
LifeSpring Health Systems
09.2024 - Current
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Communicated with clients on behalf of staff to relay messages and information.
- Attended training sessions to stay updated on procedures and services.
- Resolved customer complaints with diplomatic and courteous communication.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
CNA
Heartland Villa
02.2019 - 06.2024
- Aid 20+ patients per shift with routine tasks including bathing, dressing, feeding, and exercise
- Routinely monitor and record vitals
- Carefully transfer patients into beds and wheelchairs using gait belts and other tools
- Respect patient's privacy and dignity, upholding all facility policies and HIPAA regulations
CNA
Oakwood Health Campus
09.2020 - 03.2021
- Aid 20+ patients per shift with routine tasks including bathing, dressing, feeding, and exercise
- Routinely monitor and record vitals
- Carefully transfer patients into beds and wheelchairs using gait belts and other tools
- Respect patient's privacy and dignity, upholding all facility policies and HIPAA regulations
Education
Bachelor's - Applied Health Science and Healthcare Administration
Indiana University Southeast
New Albany, IN12.2024
Associates - Science
Owensboro Community & Technical College
Owensboro, KY12.2021
High School -
Hancock County High School
Lewisport, KY05.2019
Skills
- Business operations procedures
- Microsoft office
- Data analysis and statistics
- Spreadsheet tracking
- Administrative support
- Data entry
- Oral and writing communication
Awards
- Magna Cum Laude, High school. 3.9 GPA.
- Chancellor's List, Fall 2023
Timeline
Support Staff
LifeSpring Health Systems
09.2024 - Current
CNA
Oakwood Health Campus
09.2020 - 03.2021
CNA
Heartland Villa
02.2019 - 06.2024
Associates - Science
Owensboro Community & Technical College
Bachelor's - Applied Health Science and Healthcare Administration
Indiana University Southeast
High School -
Hancock County High School
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