Personable Medical Assistant bringing 15 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Coastal Fertility Specialists
Savannah, GA
10.2022 - 11.2024
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Registered new patients into practice management software program accurately entering demographic information.
Filed insurance claims forms in accordance with applicable regulations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Conducted insurance verification and pre-certification and pre-authorization functions.
Medical Assistant / Clinical Admin
IVF Florida
Pembroke Pines, FL
10.2013 - 06.2022
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patient charts before each day's clinic sessions began.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Collected samples from patients for laboratory testing purposes.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Filed insurance claims forms in accordance with applicable regulations.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
Women’s and Teens Healthcare
North Miami, FL
12.2009 - 06.2012
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
MA - Medical Assisting
ATI College of Health
Miami, FL
05-2029
Skills
Patient-Focused Care
Phlebotomy
HIPAA Compliance
Patient Flow Management
Procedure Assistance
Indirect Patient Care
Patient Scheduling
Professional Bedside Manner
Venipuncture and Phlebotomy
Equipment Sterilization
Quick Problem Solver
OB/GYN Procedures
Understands Medical Procedures
Restocking Lab Supplies
Communicating With Patient Families
Timeline
Medical Assistant
Coastal Fertility Specialists
10.2022 - 11.2024
Medical Assistant / Clinical Admin
IVF Florida
10.2013 - 06.2022
Medical Assistant
Women’s and Teens Healthcare
12.2009 - 06.2012
MA - Medical Assisting
ATI College of Health
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