Hi, I’m
Brittney Harrison
Cosmetologist
Birmingham,AL
Summary
Specialized Advance Color application with 7 years of experience in beauty industry supporting individualized client requests. Perfection-oriented professional offering broad client portfolio with diverse styles and unparalleled versatility. Creative and relevant lifelong student of evolving style popularity
I have been working with Matrix color for about 5 years and favorite line to use would be the new Coil Color permanent color . My favorite Styling would be The Food for soft Hair system and the Miss mess to give a dry texture to finished styles .
.
Overview
6
years of professional experience
1
Certification
Work History
Jcpenny Hair Salon
Salon Manager
08.2023 - Current
Job overview
- Oversaw salon employee performance, facility cleanliness, and sales.
- Handled employee scheduling and coverage needs during business hours.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional
- Oversee Development in Salon technical skills to coexist in Salon Status performance level.
- To provide addition feedback and support with all Company and Brand partnerships training .
Jcpenny Salon
Hairstylist
02.2023 - 08.2023
Job overview
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Salon Centric
Retail Sales Associate
08.2022 - 05.2023
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Madison Reed
General Manager (GM)
06.2020 - 06.2022
Job overview
- Perform additional services as needed, such as consultations, and as well as retail product recommendations
- Building client relationships with URM memberships
- Lead the team, at times without the Manager, by managing and guiding the team
- Coach and develop team members to ensure the highest level of team culture, client satisfaction, and Color Bar performance
- Generate revenue for the Color Bar by building the service order through additional services, sales of unlimited roots memberships, subscriptions, hair care, and home hair care products and accessories
- Exhibit sales and service behaviors in all interactions and communications with clients
- Regularly achieve and exceed daily, weekly, and monthly sales goals
- Demonstrate a positive and cooperative approach towards teammates.
Aveda
Key Holder/Sales Lead
08.2018 - 02.2020
Job overview
- Provide hair and wellness expertise to our guests while achieving established sales goals responsible for store operations, including opening and closing the store, weekly organizing, backroom upkeep, and maintaining the orderly appearance and cleanliness of the Experience Center
- Occasional Demonstration and education for products with guests through one on one styling
- Knowledge in skincare with guests through facial and other outreach
- Share knowledge of Brand(Aveda) products as well as recommendations to home care needs.
Education
Aveda InstituteBirmingham, AL
Vocational School in Cosmetology from Cosmetology
10.2017
Jackson-Olin High SchoolBirmingham, AL
High school diploma
05.2010
Skills
- Customer service (7 years)
- Front Desk (3 years)
- POS (4 years)
- Team Management (3 years)
- Microsoft Excel (5 years)
- Management (3 years)
- Multi-line phone systems (4 years)
- Phone etiquette (4 years)
- HIPAA
- Medical Terminology (3 years)
- Microsoft Powerpoint
- Administrative Experience (3 years)
- Banking
- Hair Styling
- Makeup Application (3 years)
- Medical Billing (3 years)
- Recruiting (3 years)
- Retail Sales (6 years)
- Insurance Verification
- Medical Records
- Inventory Control
- Salon Safety and Security
- Business Development
- Decision-Making Skills
- Staff Motivator
- Diverse Hairstyles
- Client Relations
- Staff Collaboration
- Profit Enhancement
- Product Promotion
- Cosmetology
- Salon software proficiency
- Social Media Marketing
- Color Corrections
- Employee Hiring and Retention
- Vivid color application
- Advanced color techniques
- Social media promotion
- Color maintenance education
- Textured haircutting
- Trend forecasting
- Hair Extensions
- Wig Styling
- Creative color placement
- Color Correction
- Industry Trends
- Client Consultations
- Creativity and Originality
- Scalp Care
- Adaptable to Changing Client Needs
Certification
Licensed Cosmetologist Al &GA, 04/01/22
Assessments
- Receptionist, Highly Proficient, 02/01/20, Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Customer service, Highly Proficient, 02/01/20, Identifying and resolving common customer issues
- Supervisory skills: Motivating & assessing employees, Highly Proficient, 01/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions.
- Call center customer service, Highly Proficient, 02/01/20, Applying customer service skills in a call center setting.
- Customer focus & orientation, Highly Proficient, 09/01/19, Responding to customer situations with sensitivity.
- Management & leadership skills: Impact & influence, Proficient, 11/01/19, Adapting leadership style to accomplish goals using rational or emotional appeal.
Timeline
Salon Manager
Jcpenny Hair Salon
08.2023 - Current
Hairstylist
Jcpenny Salon
02.2023 - 08.2023
Retail Sales Associate
Salon Centric
08.2022 - 05.2023
General Manager (GM)
Madison Reed
06.2020 - 06.2022
Key Holder/Sales Lead
Aveda
08.2018 - 02.2020
Aveda Institute
Vocational School in Cosmetology from Cosmetology
Jackson-Olin High School
High school diploma
Similar Profiles
Angelica AlmendarezAngelica Almendarez
Cosmetologist at Jcpenny Hair SalonCosmetologist at Jcpenny Hair Salon
Tricia HaarTricia Haar
Cosmetologist at Jcpenny Hair SalonCosmetologist at Jcpenny Hair Salon
REBECCA FITZSIMMONSREBECCA FITZSIMMONS
HAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair SalonHAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair Salon
BRIANA HOWARDBRIANA HOWARD
Certified Nursing Assistant at Noland Health Services Inc./ Oaks on ParkwoodCertified Nursing Assistant at Noland Health Services Inc./ Oaks on Parkwood
Suzie ParkerSuzie Parker
Student Teacher at Sardis High SchoolStudent Teacher at Sardis High School