Brittney Hicks
RE/MAX of Orange Beach
Orange Beach
22
years of professional experience
Diligent Office Professional experienced in providing administrative support and managing office tasks. Streamlined operations and improved efficiency through strong organizational and communication skills. Focused on contributing to organizational success and fostering personal and professional growth.
Work History
Assistant to Top-Producing REALTOR | Heather Harp
2 Years 7 Months- Provide administrative and operational support to Heather Harp, the #1 RE/MAX agent in Alabama.
- Managed and maintained client records in CRM database, ensuring accuracy and currency of information to support client interactions.
- Create targeted marketing lists of property owners, neighborhoods, condominium buildings, expired listings, canceled listings, withdrawn listings, and out-of-market agents to support lead generation efforts.
- Enter and maintain property listings in both the Baldwin County and Pensacola MLS systems, including uploading rental documents, HOA information, and property photos.
- Coordinated listing preparation by scheduling photographers, arranging photo shoots, processing photography orders, and updating property websites to enhance listing visibility.
- Develop and update online property descriptions and distribute listing websites and marketing materials to the marketing team.
- Coordinate with rental companies to obtain rental projections, rental history, HOA information, and showing availability.
- Scheduled and coordinated inspections, appraisals, and property showings to facilitate smooth transactions among rental companies, guests, buyers, and vendors.
- Respond promptly to client, seller, and agent inquiries via phone and text, providing exceptional customer service.
- Assist with buyer and seller appointments, including attending listing presentations and showing properties to prospective buyers.
- Meet with buyers under contract to facilitate additional property visits for measurements, photos, and inspections.
New Home Consultant
2 Years- Sold available Spec Homes in the Ledgewick community.
- Managed daily operations of the model home, ensuring it was ready for visitors.
- Meeting and greeting every customer, presenting, and demonstrating the Model Home
- Inspected Model Home daily to ensure pristine condition
- Procuring and following up on sales leads for my community
- Managed the MLS by adding current photos and important details for each home.
- Check Model Home before the start of each day to ensure it’s in pristine condition
- Maintain the MLS with updated photos and pertinent information for each home
- Prepare documents such as buyers disclosures, purchase agreements and financing documents using IHMS software
- Electronically delivered completed purchase agreements to buyers for signatures using DocuSign
- Staff Model Home
New Home Sales Specialist
9 Years- Responsible for selling available Spec Homes as well as presales in four communities
- Managed daily operations of model homes to ensure an inviting atmosphere for visitors.
- Created unique design plans for each spec home, tailored to market trends and buyer preferences. and Model Home
- Welcomed and engaged customers, presenting and demonstrating Model Homes to enhance buyer experience
- Design each Spec Home and Model Home
- Procuring and following up on Sales leads for our communities
- Maintain the MLS with updated photos and pertinent information for each home
- Prepare documents such as buyers disclosures, purchase agreements and financing documents
- Assist customers in the home designing process using Adam’s Homes selection of products
- Managed each home throughout the building process according to contract
- Completing accurate and timely contract paperwork
- Analyzed market data to inform strategic decisions, maintaining competitiveness of communities
Realtor
2 Years- Promoted sales of properties through advertisements, open houses, and participation in multiple listing services
- Created new leads through targeted marketing strategies. and followed up on leads daily
- Generated lists of properties that were compatible with buyers' needs
- Coordinated appointments to show homes to prospective home buyers and worked with mortgage lenders to determine clients' eligibility for financing and discussed financing options at the best interest rate
- Presented purchase offers to sellers
- Facilitated negotiations between buyers and sellers to reach agreements. between buyers and sellers
- Presented property listings to increase market visibility and attract clients. to gain new listings
- Prepared Comparative Market Analysis to determine competitive market price
- Prepared purchase agreement packages and listing agreement packages
- Worked with lenders, home inspectors, pest control companies and title companies to ensure all terms and conditions of purchase agreements were met before closing dates
- Worked with title companies to coordinate property closings, attended closings overseeing signing of documents and disbursements of funds
Receptionist and Payroll Clerk
2 Years- Managed reception area, greeting visitors and responding to requests for information, ensuring a welcoming environment.
- Served as central contact for outside vendors, facilitating access to the building and coordinating visitor logistics.
- Prepared payroll for local businesses using Creative Solutions Accounting software, ensuring timely and accurate disbursements.
- Central point of contact for all outside vendors needing to gain access to the building
- Managed documentation processes and organization to ensure easy access and retrieval.
Education
High School Diploma
Successfully completed and passed the Alabama Real Estate Sales Persons Pre-license and post license course to become a licensed Realtor
Skills
Office Administration
Records Management
AP & AR
Data entry
Client Communication
Dependable self-motivation
Telephone Reception
Client Relations
Quick learner
Document filing
Creative thinking
Attention to detail
Time management
Dependable & Self Motivated
Organizing and Management Skills
Verbal and Written Communication
Document Management
CRM Management
Computer skills
Microsoft Office Suite
Real Estate Marketing
Administrative tasks
Multitasking abilities
Timeline
Assistant to Top-Producing REALTOR | Heather Harp
RE/MAX of Orange Beach
01.2024 - CurrentRead More
New Home Consultant
Holiday Builders
01.2022 - 01.2024Read More
New Home Sales Specialist
Adam’s Homes, LLC
01.2012 - 01.2021Read More
Realtor
Prudential Cooper and Co.
01.2010 - 01.2012Read More
Receptionist and Payroll Clerk
Blake, White, Brown and Farnell
01.2005 - 01.2007Read More
Professional School of Real Estate
Read More
Pinson Valley High School
High School Diploma
Read More