Open To Work
Brittney Johnson-Compton
Marina,CA
Work Preference
Summary
Versatile Customer Service Professional experienced in enhancing guest experiences through efficient service and effective communication. Delivered exceptional results in fast-paced settings by maintaining high standards of quality and attention to detail. Committed to contributing positively to team dynamics and organizational goals.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Restaurant Busser
Sly Mcflys
Monterey, California
08.2026 - Current
- Assisted servers by delivering food and beverages efficiently.
- Managed table turnover during busy shifts to maximize seating capacity and enhance guest satisfaction.
- Organized dining area for optimal guest flow and seating arrangements.
- Refilled water and beverages to enhance guest experience.
- Provided friendly and attentive service to accommodate guest needs and create a welcoming dining experience.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Collaborated with kitchen staff to ensure timely service of orders.
- Organized dishware transport to uphold cleanliness standards and support efficient service flow. to keep service areas organized and tidy.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Performed opening duties including setting up side stations for service staff.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Cleared tables promptly to maintain a clean dining environment.
- Helped employees complete required activities during peak periods.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Notified manager of issues with equipment or breakage.
Merchandiser
Premium Retail Services Inc
Marina, CA
03.2024 - Current
- Executed planograms to optimize product placement and increase sales potential.
- Managed product displays to enhance brand visibility and customer engagement.
- Organized front-facing displays to attract customer interest and support revenue growth.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Coordinated inventory management to maintain optimal stock levels and minimize discrepancies.
- Monitored store shelves to ensure product availability, executing timely restocking and rotation.
- Ensured successful implementation of planograms by collaborating closely with store management.
- Organized displays according to company standards and specifications.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Researched new products to determine potential success in assigned stores.
- Monitored competitor activities in order to stay ahead of the competition.
- Placed prices and descriptive signage to enhance displays and promote items.
Event Server
Events by Classic Group, LLC
Monterey, CA
05.2024 - 11.2025
- Provided excellent customer service in high-pressure event environments, and ensured overall satisfaction.
- Delivered food and beverages promptly to guests at various functions.
- Resolved guest complaints professionally to enhance overall satisfaction.
- Collaborated with event coordinators to ensure seamless service delivery.
- Communicated effectively with kitchen staff to ensure order accuracy.
- Maintained cleanliness and organization of dining areas during events.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Adjusted seating arrangements and decor throughout events to enhance guest experience.
Temporary Banquet Server
Pebble Beach Company
Pebble Beach, CA
01.2025 - 02.2025
- Anticipate guests' needs and exceed customer service expectations.
- Greeted guests upon arrival and provided assistance throughout the event.
- Observe guests and respond to their needs.
- Maintain assigned table and station
- Set up and break down banquet areas for events.
- Set up banquet tables and chairs according to event specifications.
- Arranged furniture to create optimal seating and flow during events.
- Gathered, loaded, and delivered items for catered events to ensure smooth service.
- Transport food from the kitchen to the buffet table.
- Maintained cleanliness and organization of banquet areas to enhance guest experience.
- Followed safety protocols while handling food and equipment during service.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Monitored guest satisfaction throughout event, addressing needs promptly and courteously.
- Set up stations for serving meals according to established guidelines.
- Replenished buffet lines with fresh foods.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Caregiver
Spread Your Wings
Marina, CA
03.2022 - 06.2023
- Administered medication and monitored health conditions according to healthcare professionals' instructions.
- Assisted clients with daily living activities and personal care needs, such as helping with dressing, bathing, and other hygiene.
- Tracking daily health and/or vital signs.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship to foster emotional well-being and reduce feelings of isolation.
- Documented client activities and observations accurately in care logs for review.
- Maintained clean, safe environments for clients through regular housekeeping tasks, promoting comfort and health.
- Preparing meals according to dietary requirements and assisting with feeding when necessary.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Server
Denny's
Marina, CA
11.2021 - 04.2022
- Delivered exceptional customer service in fast-paced dining environment to enhance guest experience.
- Resolved customer complaints with professionalism and courtesy.
- Greeted customers, answered questions, and recommended specials to boost sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Delivered food orders promptly and courteously.
- Managed food and beverage orders with attention to detail.
- Collaborated with kitchen staff to coordinate timely meal delivery.
- Coordinated communication between back of house and front of house teams.
- Ensured cleanliness and organization of dining area and tables.
- Handled cash register transactions accurately and efficiently.
Lead Supervisor
Jamba Juice
Sand City, CA
08.2019 - 04.2021
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
- Trained and mentored new team members on product knowledge and service standards.
- Monitored staff performance, providing feedback and coaching employees on their job duties.
- Resolved customer complaints effectively, promoting a positive store atmosphere.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Managed inventory levels, ordering supplies to maintain optimal stock for production.
- Implemented procedures for food safety and cleanliness in the preparation area.
- Communicated daily schedule and delegated work to employees.
- Executed payment transactions to ensure efficient service. and returned receipts, cash, coin and cards to customers.
- Filled cashier role during staff shortages.
- Analyzed monthly sales reports to identify trends in customer buying habits.
- Count previous day revenue, the safe, and balance the cashiers drawers.
- Open and/or close the store, making sure the restaurant is set up correctly for the day or the next morning.
Ship From Store/Overnight Remodel Associate
Target
Marina, CA
09.2018 - 08.2019
- Organized merchandise layout for overnight store remodels, enhancing product visibility and customer experience.
- Assisted in remodeling projects by preparing work areas and gathering materials, contributing to timely project completion.
- Collaborated with team members to ensure timely completion of renovation tasks.
- Executed fast-paced item retrieval within 30-minute timeframe, efficiently managing orders of 1 to 60+ items to meet customer demands.
- Located and packaged items for pickup and online orders, ensuring timely delivery.
- Demonstrated attention to detail in item organization and retrieval tasks.
- Maintained effective time management while navigating the store to retrieve items.
- Sorted and displayed stock, assisted customers with inquiries, and guided them to desired items.
- Execute store planograms to ensure product placement meets company standards.
Education
ASSOCIATE IN SCIENCE (AS) - SOCIAL SCIENCES
Monterey Peninsula College
Monterey, CASkills
- Customer/Food service
- Sales
- Merchandising
- Leadership
- Event coordination
- Effective communication
- Time management
- Attention to detail
- Team collaboration
- Adaptable to change
- Restaurant etiquette
- Dependable and responsible
- Adaptability and flexibility
- Strong work ethic
Certification
- Serv Safe Food Handler Certification, 01/01/25, 01/01/28
- RBS Alcohol Certificate, 01/01/25, 01/01/28
Timeline
Restaurant Busser
Sly Mcflys
08.2026 - Current
Temporary Banquet Server
Pebble Beach Company
01.2025 - 02.2025
Event Server
Events by Classic Group, LLC
05.2024 - 11.2025
Merchandiser
Premium Retail Services Inc
03.2024 - Current
Caregiver
Spread Your Wings
03.2022 - 06.2023
Server
Denny's
11.2021 - 04.2022
Lead Supervisor
Jamba Juice
08.2019 - 04.2021
Ship From Store/Overnight Remodel Associate
Target
09.2018 - 08.2019
ASSOCIATE IN SCIENCE (AS) - SOCIAL SCIENCES
Monterey Peninsula College