Brittney McBroom
Meeker,OK
Summary
Dynamic and results-driven professional with extensive experience in customer service at Lawsons Local Market. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, demonstrating reliability and a strong work ethic. Committed to creating positive shopping experiences and driving sales growth.
Overview
6
6
years of professional experience
Work History
Cashier
Lawsons Local Market
10.2020 - 04.2023
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Implemented promotional displays at checkout to increase product visibility and sales opportunities.
- Monitored inventory levels at the register, communicating needs to management for restocking supplies.
- Welcomed customers and helped determine their needs.
Senior Wireless Specialist
T-ROC
08.2019 - 01.2021
- Assisted customers with wireless product selection and troubleshooting issues.
- Demonstrated in-depth knowledge of mobile technologies and network services.
- Collaborated with team members to enhance customer service experiences.
- Executed daily inventory management processes for wireless devices and accessories.
Cashier
Jacktown Country Market
07.2017 - 01.2020
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Managed cash drawer, ensuring accuracy during shifts and performing end-of-day reconciliations.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Homeschool
Meeker, OKSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
Timeline
Cashier
Lawsons Local Market
10.2020 - 04.2023
Senior Wireless Specialist
T-ROC
08.2019 - 01.2021
Cashier
Jacktown Country Market
07.2017 - 01.2020
High School Diploma -
Homeschool