Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittney McCoin

Huntington,WV

Summary

Dependable candidate effective in managing operations and providing excellent customer service. Experienced Pharmacy Technician knowledgeable in healthcare and medical billing processes. Hardworking and organized job seeker eager to secure a full time position and work with a team to achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
03.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Self Checkout Host

Kroger's Grocery Store
01.2018 - 12.2018
  • Assisted customers with self-checkout machine operations.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Monitored and circulated throughout assigned areas to identify signs of potential security and safety issues.
  • Engaged with customers and offered assistance upon entry into store.
  • Maintained awareness of product locations to assist customers in finding requested items.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed refunds and exchanges in accordance with company policy.

Education

Bachelor of Arts - Regents Degree

Marshall University
Huntington, WV
08.2023

No Degree - Pharmacy (Pre-Pharmacy)

University of Kentucky
Lexington, KY

High School Diploma -

Meadow Bridge High School
Meadow Bridge, WV
05.2017

Skills

  • Pharmacy Operations
  • Prescriptions Management
  • Prescription Filling and Labeling
  • Insurance Claim Processing Software
  • Problem-Solving Skills
  • Insurance Billing
  • Programming Languages: C, C#, C, Java, JavaScript, HTML, CSS, SQL, & PHP
  • Troubleshooting

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

CVS Pharmacy
03.2019 - Current

Self Checkout Host

Kroger's Grocery Store
01.2018 - 12.2018

Bachelor of Arts - Regents Degree

Marshall University

No Degree - Pharmacy (Pre-Pharmacy)

University of Kentucky

High School Diploma -

Meadow Bridge High School

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Brittney McCoin