Brittney McDaniel
Richton Park,IL
Summary
Social Service Professional Excellent critical thinker, compassionate, empathic, skilled professional with experience handling individuals Recognized for teaching clients, provides counseling, and problem-solving skills and well equipped with patience and endurance to handle adverse situations. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
The Michaels Organization
Chicago, IL
10.2023 - Current
- Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
- Communicated with tenants regarding work orders, complaints, and building notifications.
- Maintain owner/ resident information, lease, and other relevant data.
Housing Specialist
CVR Associates Inc.
Chicago Heights, IL
03.2022 - 10.2023
- Renewing of contracts for Housing Choice Voucher (HCV) housing participants, including interim and re- certification/ review of income and household composition.
- Calculates applicant and participation income determines rent amount and executes HAP contracts
- Maintained proper maintenance of clients files and computer records to ensure accuracy and timeliness according to Housing and Urban Development (HUD) regulations and Agency policies and procedures.
Case Management Social Worker
La Casa Norte
Chicago, IL
05.2019 - 03.2022
- Worked with residents to achieve their goals related to housing, income, and health with the objective of ensuring that residents are prepared for maintaining permanent independent housing.
- Completed monthly income and assessment and rent determination.
- Maintain documentation of lease, housing contracts, and other client information in accordance with agency and best practice.
Education
Bachelors of Psychology - Psychology
Governors State University
University Park, ILAssociate - Biological Science
Prairie State College
Chicago Heights, IL08.2015
Skills
- Payment Processing
- Property Management
- Records and database administration
- Website Management
Certification
- CPR/First Aid
- Para Professional
Certification
HCV and Public Housing Rent Calculations
Timeline
Assistant Community Manager
The Michaels Organization
10.2023 - Current
Housing Specialist
CVR Associates Inc.
03.2022 - 10.2023
Case Management Social Worker
La Casa Norte
05.2019 - 03.2022
Bachelors of Psychology - Psychology
Governors State University
Associate - Biological Science
Prairie State College