Hi, I’m
Brittney Musick
Nashville,TN
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with diagnosing and resolving technical issues efficiently. Utilizes problem-solving skills to ensure optimal system functionality. Knowledge of system optimization and effective technical support practices.
Overview
7
years of professional experience
Work History
Longhorn Steakhouse
Head Bartender
07.2022 - Current
Job overview
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Closed out cash register and prepared cashier report at close of business.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
USAA
Technical Specialist
01.2021 - 07.2022
Job overview
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
- Developed and strengthened prototype designs for use by product teams and clients.
- Analyzed and evaluated customer feedback to improve vehicle design and performance.
- Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
- Completed troubleshooting and diagnostics on company resources.
- Enhanced data security, implementing rigorous backup procedures and disaster recovery plans.
Walmart
Team Manager
11.2019 - 05.2020
Job overview
- Defined clear targets and objectives and communicated to other team members.
- Led employee relations through effective communication, coaching, training, and development.
- Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Time was short lived as a manager at Walmart due to COVID-19 outbreak.
Love A Lot Childcare
Preschool Teacher
08.2017 - 08.2019
Job overview
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Assisted and supervised eight to twelve children through entire school day.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established positive communication with parents in daily conversation and formal conferences.
Education
Penn Foster Career SchoolScranton, PA
High School Diploma
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Cybersecurity
01-2027
Skills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
- Team leadership
- Time management
- Group and individual instruction
- Verbal and written communication
- Task delegation
Languages
English
Native or Bilingual
Timeline
Head Bartender
Longhorn Steakhouse
07.2022 - Current
Technical Specialist
USAA
01.2021 - 07.2022
Team Manager
Walmart
11.2019 - 05.2020
Preschool Teacher
Love A Lot Childcare
08.2017 - 08.2019
Penn Foster Career School
High School Diploma
Western Governors University
Bachelor of Science from Cybersecurity
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