Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Brittney Pierre-Louis

Orange,New Jersey

Summary

Motivated and versatile individual with a proven track record of success in retail, food service, and hospitality industries. Known for exceptional customer service, problem-solving abilities, and a strong work ethic. Experienced in team leadership, staff mentoring, and maintaining high standards of cleanliness and safety. Seeking internship, research, or job opportunities in the medical field. Demonstrated ability to thrive in fast-paced environments and deliver exceptional care. Equipped with a solid understanding of safety and cleanliness standards and a commitment to upholding the highest ethical standards. Eager to apply passion for helping others and attention to detail to contribute effectively and excel in a new role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

ShopRite
06.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Train new employees.
  • Sometimes worked in bakery department, decorating cakes, cupcakes and other pastries according to customer requests.
  • Also prepared dough for variety of pastries, cakes and breads.

Crew Member

Dunkin' Donuts
07.2021 - 08.2022
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Closed store, ensuring readiness for next day.

Volunteer

Bethel Haitian Baptist Church
07.2022 - 07.2022
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Used strong interpersonal communication skills to convey information to others.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Retail Sales Associate

American Eagle Outfiters
04.2021 - 07.2021
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Education

Bachelor of Science - Biochemistry And Molecular Biology

Montclair State University
Montclair, NJ
05.2027

High School Diploma -

Immaculate Conception High School
Montclair, NJ
06.2023

Skills

  • Customer Service
  • Reliability and Responsibility
  • Staff Mentoring
  • Building Customer Loyalty
  • Attention to Detail
  • Decision-Making
  • Communication Skills
  • Organizational Skills
  • Problem Resolution
  • Cash Handling
  • Safety and Cleanliness Standards

Affiliations

  • Health Career Program Member at Montclair State University
  • LSAMP Member at Montclair State University

Certification

  • CPR Certified

Timeline

Volunteer

Bethel Haitian Baptist Church
07.2022 - 07.2022

Cashier

ShopRite
06.2022 - 08.2023

Crew Member

Dunkin' Donuts
07.2021 - 08.2022

Retail Sales Associate

American Eagle Outfiters
04.2021 - 07.2021

Bachelor of Science - Biochemistry And Molecular Biology

Montclair State University

High School Diploma -

Immaculate Conception High School

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Brittney Pierre-Louis