Hi, I’m
Brittney Remillard
Blackstone,MA
Summary
Criminal justice professional well-educated on underlying social issues that contribute to crime. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
years of professional experience
3
years of post-secondary education
Skills
- Verbal and Written Communication
- Complex Information Interpretation
- Law Enforcement Collaboration
- Critical Thinking
- Call Management
- Prioritizing Situations
- Crisis Management
- Rapid Needs Assessment
- Documentation and Recordkeeping
- Professional Relationships
- Interpersonal Skills
- Strategic thinking
- Complex Problem-Solving
- Workflow Processes
Timeline
Probation Officer Intern
Worcester County Superior Probation Department
09.2022 - 03.2023
911 Public Safety Telecommunicator
Southborough Police Department
11.2021 - Current
Southern New Hampshire University
Bachelor of Arts from Forensic Psychology
09.2021 - 12.2024
911 Public Safety Telecommunicator
Hopkinton Police Department
10.2018 - 11.2021
Loss Prevention Officer
Kohls Department Store
06.2018 - 11.2018
Unit Supply Specialist/Military Police Specialist
Massachusetts Army National Guard
02.2017 - 02.2023
Sales Associate
Kohls Department Store
08.2016 - 06.2018
Work History
Southborough Police Department
911 Public Safety Telecommunicator
11.2021 - Current
Job overview
- Assessed emergency requests and made quick judgment calls to determine appropriate action
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations
- Proved successful working within tight deadlines and a fast-paced environment
- Followed established protocols for utilizing external agency resources in emergency situations
- Automated document flow by continuously updating resources to maintain 100% accuracy
- Employment Dates: November 2021 - Present; January 2019 - June 2020
Worcester County Superior Probation Department
Probation Officer Intern
09.2022 - 03.2023
Job overview
- Studied probationer evaluations to determine best course of rehabilitation
- Interpreted data from various risk assessment tools to determine appropriate level of supervision via practice cases
- Provided assistance to probation personnel in courtroom
Massachusetts Army National Guard
Unit Supply Specialist/Military Police Specialist
02.2017 - 02.2023
Job overview
- Prepared for effective response to stressful situations by maintaining current training in weaponry and combat strategies
- Provided emergency response security, eliminating hazards, and potential dangers
- Maintained organized records of unit resources and personnel files
- Issued, received, inspected, logged, stored, and secured unit resources to include supplies, equipment, and weapons
Hopkinton Police Department
911 Public Safety Telecommunicator
10.2018 - 11.2021
Job overview
- Assessed emergency requests and made quick judgment calls to determine appropriate action
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations
- Proved successful working within tight deadlines and fast-paced environment
- Automated document flow by continuously updating resources to maintain 100% accuracy
- Followed established protocols for utilizing external agency resources in emergency situations
Kohls Department Store
Loss Prevention Officer
06.2018 - 11.2018
Job overview
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk
- Implemented and maintained procedures to reduce risk of shoplifting and other loss prevention related issues
- Collaborated with law enforcement to detain and prosecute theft perpetrators
Kohls Department Store
Sales Associate
08.2016 - 06.2018
Job overview
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Contributed to team objectives in fast-paced environment
Education
Southern New Hampshire UniversityOnline
Bachelor of Arts from Forensic Psychology
09.2021 - 12.2024
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