Brittney Richmond
Home Depot
Byhalia,MS
2027
years of professional experience
Dynamic supervisor with a proven track record in customer service. Expert in time management, cash handling, and administrative skills, consistently enhancing team performance and operational efficiency.
Work History
Front Desk Clerk
- Greeted and assisted patients, ensuring a positive experience during check-in process.
- Managed scheduling for appointments, optimizing daily workflow and reducing wait times.
- Handled patient inquiries efficiently, providing information on services and procedures.
- Maintained accurate patient records in electronic health record system to ensure data integrity.
Assistant Teacher
- Assisted lead teacher in developing lesson plans and classroom activities.
- Supported students' learning by providing individualized attention and instruction.
- Collaborated with staff to create engaging educational materials and resources.
- Monitored student progress, providing feedback to enhance understanding and retention.
- Facilitated classroom management strategies to maintain a positive learning environment.
- Organized and participated in school events, promoting community engagement and involvement.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
Supervisor
4 Years 9 Months- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored new associates, enhancing team performance and productivity.
- Implemented process improvements, streamlining workflow and reducing operational delays.
- Coordinated scheduling for staff to optimize resource allocation during peak hours.
- Resolved customer inquiries efficiently, improving overall satisfaction scores.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Team Development: Train, coach, and build relationships with store associates to improve performance and career growth.
- Daily Operations: Walk assigned departments, create daily game plans, monitor task progress, and manage schedules or merchandising execution.
- Customer Support: Address customer concerns directly and maintain fully stocked, clean, and safe aisles.
- Management Communication: Provide feedback on operations and product needs to the store management team.
Education
Associate of Arts - Accounting
Skills
Time management
Customer service
Hospitality services
Administrative skills
Listening skills
Microsoft office
Cash handling
Credit and cash payments
Timeline
Supervisor
Home Depot
11.2021 - CurrentRead More
Front Desk Clerk
Stern Cardiovascular Foundation
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Assistant Teacher
Byhalia Elementary School
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Northwest Mississippi Community College
Associate of Arts from Accounting
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