Brittney Sanders
Henderson,NV
Summary
Accounting Professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances client experiences by employing service-oriented behaviors, understanding clients desires, ad providing customized solutions to build loyalty.
Overview
17
17
years of professional experience
Work History
Accounting Clerk
Legacy Capital Services
Las Vegas, NV
09.2023 - Current
- Processed refunds in a timely manner
- Updated payment information on clients file, payment date changes, removed, and added debts from enrollment plan
- Added late fees to returned payments , rescheduled payment dates
- Adhered to company policies
- Assist with any other duties needed in the accounting department
- Responded to all emails ensure all task are completed by the EOD
CSR - Accounting Clerk
Tahoe Truckee Sierra Disposal
Remote
12.2020 - 08.2023
- Investigated and resolved accounting, service and delivery concerns.
- Processed credit card payments and reconciled credit card statements for accuracy.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
Front Desk Receptionist
Parkview Clinic
Vicksburg, MS
05.2011 - 12.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled appointments for providers based on optimal patient loads and clinician availability.
- Scanned identification and insurance cards.
Front Desk Receptionist
Vicksburg Warren Health Clinic
05.2007 - 05.2011
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Conducted patient intake interviews, recording and documenting relevant information.
- Received and routed laboratory results to correct clinical staff members.
Education
Associate Of Applied Business - Accounting And Finance
Hinds Community College
Vicksburg, MSDiploma -
Vicksburg High School
Vicksburg, MS05.2006
Skills
- Critical Thinking and Analysis
- Effective and Professional Communication
- Typing and 10-Key Entry
- Microsoft Office
- Time Management
- Excel
Timeline
Accounting Clerk
Legacy Capital Services
09.2023 - Current
CSR - Accounting Clerk
Tahoe Truckee Sierra Disposal
12.2020 - 08.2023
Front Desk Receptionist
Parkview Clinic
05.2011 - 12.2020
Front Desk Receptionist
Vicksburg Warren Health Clinic
05.2007 - 05.2011
Associate Of Applied Business - Accounting And Finance
Hinds Community College
Diploma -
Vicksburg High School