Brittney Sands
Cuba,NY
Summary
Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
1
1
Language
3
3
years of professional experience
Work History
Assistant Manager
Little Caesars
Olean, New York
05.2023 - Current
- Assisted in managing daily operations of busy pizza restaurant.
- Supervised staff to ensure efficient service and teamwork.
- Managed customer service inquiries and complaints in a timely manner.
- Handled customer inquiries and resolved complaints promptly.
- Trained new employees on company policies and procedures.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored food safety practices to comply with health regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Wellsville Secondary School
Wellsville, NYSkills
- Food safety compliance
- Staff training and development
- Staff management
- Customer service and satisfaction
- Customer relations
- Conflict resolution
- Supervisory skills
- Team leadership
- Team building
- Employee supervision
- Money handling
- Time management
- Workload management
- Adaptability
- Problem solving
- Decision making
- Critical thinking
- Effective communication
- Team motivation
- Money handling
- Product and service sales
- Workplace safety compliance
- Customer service
- Problem-solving
- Customer relations
- Problem-solving
Languages
English
Professional
Timeline
Assistant Manager
Little Caesars
05.2023 - Current
Wellsville Secondary School