Summary
Overview
Work History
Education
Skills
References
Timeline
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Brittney Shoaf

Wharton,TX

Summary

Highly organized analytical professional with superior goal setting, decision-making, and problem-solving skills. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Currently pursing certification in medical billing and coding. Focused individual with more than 10 years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work.

Overview

19
19
years of professional experience

Work History

Mail Handler Assistant

United States Postal Services
04.2013 - 06.2023
  • Distribution of every route’s pre-sorted mail to mail carriers
  • Batched mail for transportation to other post offices
  • Loaded/Unloaded mail trucks in a timely manner.

Acting Supervisor

United States Postal Services
09.2018 - 12.2018
  • Set goals and deadlines for performance reviews that complied with the company vision
  • Organized workflow and ensured that employees understood their duties and tasks
  • Monitored employee productivity and provided constructive feedback and coaching.

Home Care Provider

Sarelda Hall
09.2011 - 04.2013
  • Administered medications and prepared meals for patients
  • Provided patients with transportation from their wheelchairs to their bed/bath
  • Checked patient’s vital signs throughout the day.

Home Care Provider

Harris County Home Health Services
10.2010 - 09.2011
  • Maintained records of patient care, condition, progress, and problems to report/discuss with supervisor or case manager
  • Assisted patients with personal care as well as transporting them in and out of beds/baths and automobiles.

Cashier

Walgreens
10.2006 - 09.2010
  • Computed sales prices, total purchases and received and processed cash or credit payment
  • Described merchandise as well explained use, operation, and care of merchandise to customers
  • Greeted customers and helped determine the customers’ needs.

Bed Transportation Associate

Texas Children’s Hospital
07.2004 - 10.2006
  • Maintained the records of patient transport activities which included patient arrival/departure
  • Transported patients by specific medical equipment to various locations
  • Assisted Radiographers and medical staff with moving patients on and off x-ray tables, beds, and stretchers.

Education

Certification in Medical Billing and Coding - Medical Billing And Coding

The College of Health Care Professions
Houston, TX
05-2024

High School Diploma -

Hightower High School
Missouri City, TX
05-2004

Skills

  • Medical billing and coding
  • Knowledge of ICD-10 and CPT coding system
  • Understanding of healthcare regulations and compliance requirements
  • Attention to detail and accuracy!
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Mail Handling
  • Mail Sorting
  • Truck Loading
  • Distribution Services

References

References available upon request.

Timeline

Acting Supervisor

United States Postal Services
09.2018 - 12.2018

Mail Handler Assistant

United States Postal Services
04.2013 - 06.2023

Home Care Provider

Sarelda Hall
09.2011 - 04.2013

Home Care Provider

Harris County Home Health Services
10.2010 - 09.2011

Cashier

Walgreens
10.2006 - 09.2010

Bed Transportation Associate

Texas Children’s Hospital
07.2004 - 10.2006

Certification in Medical Billing and Coding - Medical Billing And Coding

The College of Health Care Professions

High School Diploma -

Hightower High School

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