Brittney Smith
Dickinson,ND
Summary
Detail-oriented healthcare professional with expertise in patient access, account auditing, insurance verification, and administrative support. Experienced in managing patient interactions and billing processes, ensuring accuracy and efficiency. Seeking to leverage healthcare operations knowledge in new opportunities, with a focus on advancing a career in medical coding.
Overview
8
8
years of professional experience
Work History
PA Rep II
CHI St. Alexius Conifer Health
Dickinson, North Dakota
03.2024 - Current
- My strong background in patient access entails in account auditing, insurance verification, and administrative support.
- Skilled in managing front-end patient interactions, including check-ins for appointments, lab work, and surgical procedures.
- Proficient in assisting with insurance authorizations across various accounts, ensuring accuracy and compliance.
- Processed insurance authorizations for various accounts, verifying compliance with regulations.
- Updated department manager on coding and documentation issues while reviewing accounts to ensure accurate ICD and CPT codes for outpatient surgery documentation.
- Adapted and expanded skills across multiple areas within patient access, enhancing workflow efficiency and supporting high-quality patient service.
- Improved workflow efficiency by applying skills across diverse patient access functions.
- Provided effective communication and support, ensuring high-quality patient service.
Patient Care Technician, Outpatient Kidney Dialysis
outpatient kidney dialysis/fort yates dialysis
Dickinson, ND
03.2018 - 03.2024
- Assist with the setup and conclusion of dialysis treatments, ensuring proper machine preparation and patient readiness.
- Monitor and document patient vital signs throughout treatments, promptly reporting any concerns to clinical staff.
- Support troubleshooting of dialysis machines to maintain safe and effective operation during patient treatments.
- Experienced with cannulation procedures, providing assistance with needle insertion as needed.
- Manage water room operations, including the preparation and mixing of bicarbonate and acid solutions critical for dialysis treatments.
CNA
St. Luke’s home
03.2020 - 03.2021
- Provide daily care and assistance to patients, including support with meals, personal hygiene, and activities of daily living (ADLs).
- Monitor and document patient vitals and daily care activities with accuracy and attention to detail.
- Ensure patient comfort, dignity, and safety while assisting with routine health and personal care needs.
Education
General classes -
Dickinson State University
Dickinson, ND05-2010
High school diploma -
New England High School
New England, ND05-2009
Certificate of Complettion - Medical Coding
BSC
Online ClassSkills
- Patient care and relations
- Coding accuracy
- Insurance verification
- Administrative support
- Medical terminology
- Account management
- Billing processes
- Accuracy and efficiency
References
- LuAnn Berger, Supervisor KDU ,Dickinson, ND (701-590-1923)
- Allison Wanner, Friend, (920-737-9387)
- Alyon Grinsteinner, Co-worker, CHI (701-290-0585)
Timeline
PA Rep II
CHI St. Alexius Conifer Health
03.2024 - Current
CNA
St. Luke’s home
03.2020 - 03.2021
Patient Care Technician, Outpatient Kidney Dialysis
outpatient kidney dialysis/fort yates dialysis
03.2018 - 03.2024
General classes -
Dickinson State University
High school diploma -
New England High School
Certificate of Complettion - Medical Coding
BSC