Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brittney Swain

Brittney Swain

Seattle,WA

Summary

Personable and dependable incoming undergraduate nursing student with several years of experience in fast-paced customer service roles. I have strong communication, organization, and multitasking skills, with a natural ability to make clients feel comfortable and welcome. I recently earned my Associate of Arts degree and will begin Pacific Lutheran University’s ABSN program in February. I’m seeking an opportunity in a med spa or plastic surgery practice where I can use my customer service skills while gaining exposure to the aesthetics and healthcare field.

Overview

9
9
years of professional experience

Work History

Server

Bamboo Sushi
03.2024 - 07.2026
  • Greeted customers, offered tailored menu suggestions, and answered inquiries to enhance dining experience.
  • Bring orders to customers and ensure their needs are met throughout their visit.
  • Accurately note down customer orders and input them into POS
  • Assisted kitchen in processing orders and accommodating special requests to ensure customer satisfaction.

CASHIER

Din Tai Fung, University Village
03.2023 - 07.2024
  • Book reservations, place and pack takeout orders, and handle all cash transactions.
  • Provide positive customer experiences by answering all incoming guest calls.
  • Prepared side items to ensure timely meal service while maintaining daily PAR levels.

NURSING ASSISTANT-REGISTERED

Ballard Center
07.2021 - 09.2021
  • Monitored changes in resident condition and behavior, promptly notifying registered nurse to ensure timely medical attention.
  • Assisted residents with dressing, personal care, meal delivery, and mobility support to enhance comfort and well-being.
  • Prepared resident rooms by organizing equipment and maintaining cleanliness to create a welcoming environment.

BARISTA/TEAM LEAD

Bambu
Tacoma
06.2017 - 06.2019
  • Trained 7+ staff members in customer service, beverage knowledge, and health and safety standards to enhance service quality.
  • Maintained daily operations to ensure optimal customer experience and accurate accounting while overseeing shop upkeep.
  • Developed engaging social media content for Facebook and Instagram, increasing brand awareness and attracting new customers.

Education

Associate of Arts -

South Seattle Community College
Seattle, WA
06-2026

Nursing Assistant Training Institute
Shoreline, WA
11-2020

Some College (No Degree) -

University of Washington
Seattle

Skills

  • Customer Service
  • Cash Handling
  • Attention to detail
  • Multitasking and organization
  • Time Management
  • Team collaboration
  • Fluent in English and Vietnamese
  • Verbal and written communication
  • Microsoft Office (Word, Excel, Powerpoint)
  • Mathematical calculations
  • Quick Learner
  • Patient care

Timeline

Server

Bamboo Sushi
03.2024 - 07.2026

CASHIER

Din Tai Fung, University Village
03.2023 - 07.2024

NURSING ASSISTANT-REGISTERED

Ballard Center
07.2021 - 09.2021

BARISTA/TEAM LEAD

Bambu
06.2017 - 06.2019

Associate of Arts -

South Seattle Community College

Nursing Assistant Training Institute

Some College (No Degree) -

University of Washington
Brittney Swain