Brittney Waldron
Idaho Falls,ID
Summary
Dynamic and dedicated bartender/server with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and manage cash handling efficiently. Recognized for exceptional memory and fostering a loyal clientele through outstanding service and effective teamwork in fast-paced environments.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
5
5
years of professional experience
Work History
Server
Black Bear Diner
09.2024 - 01.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer orders using point-of-sale systems efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
Bartender
Heads and Tails Distillery
05.2024 - 09.2024
- Mixed cocktails and beverages following standard recipes to ensure quality and consistency.
- Provided excellent customer service by engaging with patrons and addressing their needs promptly.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Operated cash register accurately, handling cash and credit transactions efficiently.
- Adapted quickly to fast-paced environment, managing multiple orders simultaneously during peak hours.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Applebee's Neighborhood Grill & Bar
02.2023 - 01.2024
- Collaborated with team members to create seasonal drink specials, enhancing menu offerings.
- Participated in training sessions to improve bartending skills and product knowledge.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Chili's Restaurant
01.2020 - 12.2022
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor of Science - Applied Economics
Idaho State University
Pocatello, ID05-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
Timeline
Server
Black Bear Diner
09.2024 - 01.2025
Bartender
Heads and Tails Distillery
05.2024 - 09.2024
Bartender
Applebee's Neighborhood Grill & Bar
02.2023 - 01.2024
Bartender
Chili's Restaurant
01.2020 - 12.2022
Bachelor of Science - Applied Economics
Idaho State University