Brittney Ward
Atlanta ,GA
Summary
Microsoft specialist
Overview
2026
2026
years of professional experience
Work History
Store Manager in Training
Lil Caesar
05.2025 - 06.2025
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Managed a cash register with an average of $2400 in sales each day
- Maintained a database to track service requests, technical problems, and improvements
- Trained and supervised 7 new employees on customer service training, including 30 minute script recitation, conflict resolution, and data entry practices
Dietary Aide
Empire Care Center
2024 - 04.2025
- Assisted in meal preparation and presentation to meet dietary requirements.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported dietary staff in serving meals efficiently to residents.
- Collaborated with nutritionists to ensure compliance with dietary guidelines.
- Monitored food inventory and reported shortages for timely replenishment.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
SORTER
Doller general distribution center
05.2024 - 04.2025
- Performed network maintenance tasks, assisted with internal server and network vulnerability scans, and managed an IT infrastructure team
- Implemented a new curriculum and lesson plans for 4 hours each day in all subjects
- Cultivated a highly motivated team of volunteers within the program who could act as mentors and role models
Dietary Aide
Jewish Home AND CARE CENTER
02.2018 - 06.2024
- Educated and trained patients about the importance of meal preparation and dietary choices
- Compiled weekly inventories of patient food items, stock-keeping units, menu items, and nutritional information
- Provided a variety of nutritional, cooking, and serving instruction to patients and caregivers at all levels, optimizing patient and staff satisfaction
- Created a Happy Meal playlist and encouraged families to bring their children for a movie night or playtime
- Maintained current knowledge of the most common diseases and ailments, medical advances, and drug therapies
Call Center Representative
State Farm
01.2017 - 02.2020
- Responded to more than 115 customer service inquiries, including a large percentage of self-service calls
- Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)
Education
business technology
Blue ridge job corps
Marion, VA08.2006
high school diploma - undefined
penn foster
Scranton, PA08.2006
Skills
- Customer service
- Time management
- Computer literacy
- Communication skills
- Restaurant experience
- Food service
- Microsoft excel
- Microsoft word
- Leadership
- English
Timeline
Store Manager in Training
Lil Caesar
05.2025 - 06.2025
SORTER
Doller general distribution center
05.2024 - 04.2025
Dietary Aide
Jewish Home AND CARE CENTER
02.2018 - 06.2024
Call Center Representative
State Farm
01.2017 - 02.2020
business technology
Blue ridge job corps
high school diploma - undefined
penn foster
Dietary Aide
Empire Care Center
2024 - 04.2025