BROCK GARTH
Hillside,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hines VA Hospital
Hines, IL
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Controlled Substances Pharmacy Technician
The University Of Chicago Medicine
Chicago, IL
06.2016 - 09.2023
- Resolved discrepancies of medication cabinets at nursing stations and wards.
- Prepared and stored all controlled substance admixtures as ordered by the doctors.
- Performed procurement duties by ordering and receiving controlled substances from distributors.
- Performed routine cycle counts of inventory and stocked controlled substances into the drug vaults using the FIFO method.
- Educated nurses with administration and handling details at patients' besides.
Pharmacy Services Representative
Walgreens Specialty Pharmacy
Deerfield, IL
05.2012 - 06.2016
- Handled up to 100 inbound and outbound calls per day from patients and doctors' offices.
- Entered and processed patients' specialty prescriptions, prior authorizations, and high dollar reviews into EHR system.
- Triaged patient complaints of side effects and adverse reactions to the FDA's MedWatch team.
- Scheduled shipments of priority prescriptions to patients homes or their doctors' offices per the manufacturers' and FDA's requirements.
Education
Bachelor of Science - Biomedical Sciences
National University of Health Sciences
Lombard, IL08.2012
Skills
- Insurance Billing
- Insurance Verification
- Supply Restocking
- Intravenous Admixture Preparation
- Regulatory Compliance
- Drug Inventory Control
- Drug Storage Procedures
- FDA Drug Safety Guidelines
- Confidentiality and HIPAA
- Answering Customer Questions
- Secure Storage of Medications
- Patient Education and Counseling
Certification
- CITI Certification in Research, Ethics, and Compliance of Investigational New Drugs in Human Subjects for Research since 2019
- NPTA Pharmacy Tech Advanced Certification since 2017
- PTCB Pharmacy Tech Certification since 2015 (#10073562)
- IDFPR Pharmacy Tech Registration since 2012 (#049.226024)
Timeline
Pharmacy Technician
Hines VA Hospital
05.2023 - Current
Controlled Substances Pharmacy Technician
The University Of Chicago Medicine
06.2016 - 09.2023
Pharmacy Services Representative
Walgreens Specialty Pharmacy
05.2012 - 06.2016
Bachelor of Science - Biomedical Sciences
National University of Health Sciences