Brock Guello
Cumming,GA
Summary
Dynamic Product Operations Manager with a proven track record at Gap Inc, Old Navy, leveraging data-driven strategies to enhance product positioning and drive sales. Adept at fostering team leadership and employee motivation, while implementing quality control measures that significantly reduced downtime. Committed to delivering exceptional customer experiences through effective decision-making.
Overview
3
3
years of professional experience
Work History
Product Operations Manager
Gap Inc, Old Navy
03.2024 - Current
- Implemented data-driven approaches to product management, driving informed decisionmaking.
- Facilitated communication between departments for a unified approach to product placement and organization.
- Provided training resources for team members, fostering professional development and improved job performance.
- Spearheaded quality control measures to minimize downtime and propel sales.
Operations Supervisor
Kohl's
09.2022 - 03.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Education
Associate of Science -
Lanier Technical College
Oakwood, GA01-2028
High School Diploma -
Forsyth Central Highschool
Cumming, GA05-2023
Skills
- Customer experience
- Product positioning
- Demand planning
- Sales enablement
- Customer service
- Problem-solving
- Team leadership
- Decision-making
- Maintaining compliance
- Health and safety compliance
- Employee motivation
Languages
English
Native or Bilingual
Timeline
Product Operations Manager
Gap Inc, Old Navy
03.2024 - Current
Operations Supervisor
Kohl's
09.2022 - 03.2024
Associate of Science -
Lanier Technical College
High School Diploma -
Forsyth Central Highschool
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