Summary
Overview
Work History
Education
Skills
Awards/Recognitions
Languages
Timeline
Generic

Nickolai Zuppas

Las Vegas,NV

Summary

Currently Serving as the Product Operations Manager at Lululemon Downtown Summerlin, and am an undergraduate student of Computer Science at the University of Nevada, Las Vegas. Completed 3 years of education at the United States Air Force Academy, where I was an Operations Research major. Assigned team captain in baseball and football for 3 years in high school. Graduated as Valedictorian and continued to play baseball at the Air Force Academy.

Overview

4
4
years of professional experience

Work History

Product Operations Manager

Lululemon Downtown Summerlin
07.2022 - Current
  • Managed an inventory team nightly to ensure accurate receiving of all products.
  • Developed and implemented operational processes to ensure product quality and delivery.
  • Created reports on product performance and presented findings to senior management.
  • Developed training materials for employees related to product operations procedures.
  • Defined business requirements, data models and report structures to enhance organizational efficiencies.

Outside Operations

TPC Summerlin
03.2021 - 12.2022
  • Greeted guests upon arrival to ensure a positive experience.
  • Managed inventory of golf supplies such as clubs, balls, tees, gloves.
  • Assisted with setting up special events such as charity outings or corporate tournaments.
  • Inspected golf carts prior to each use to ensure proper working condition.

Educator

Lululemon Downtown Summerlin
07.2021 - 07.2022
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers and provided exceptional customer service.

Education

Associate of Science -

Palo Verde High School
06.2018

Operations Research

United States Air Force Academy
Colorado Springs

Some College (No Degree) - Computer Science

University of Nevada, Las Vegas
Las Vegas, NV

Skills

  • Customer experience
  • Data Analysis
  • Performance reporting
  • Customer Service
  • Organizational Management
  • Business Development
  • Team Leadership
  • Product Management
  • Operations Management

Awards/Recognitions

  • High School Valedictorian (4.8 Weighted GPA), 06/18
  • NIAA High School Scholar Athlete of the Year, 03/18
  • Nevada Baseball State Champion (Team Captain), 06/16 - 06/18
  • 2x Varsity Football Starter and Team Captain, 08/15 - 11/17

Languages

Russian
Limited

Timeline

Product Operations Manager

Lululemon Downtown Summerlin
07.2022 - Current

Educator

Lululemon Downtown Summerlin
07.2021 - 07.2022

Outside Operations

TPC Summerlin
03.2021 - 12.2022

Associate of Science -

Palo Verde High School

Operations Research

United States Air Force Academy

Some College (No Degree) - Computer Science

University of Nevada, Las Vegas
Nickolai Zuppas