Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Brock Hammond

Howard,OH

Summary

Dynamic sales associate with a proven track record at Harbor Freight, excelling in customer service and teamwork. Skilled in conflict resolution and inventory management, I foster customer loyalty and enhance team performance. My outgoing personality and problem-solving abilities drive success in high-pressure environments, ensuring a positive shopping experience for all.

Overview

4
4
years of professional experience

Work History

Sales Associate

Harbor Freight
Mount Vernon, OH
08.2023 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated point-of-sale systems to process transactions accurately and efficiently.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Provided training and support to new associates on store policies and procedures.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Maintained organized sales floor, ensuring products were displayed effectively and attractively.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Truck Unloader

Lowes Home Improvment
Mount Vernon, OH
03.2022 - 08.2023
  • Unloaded and organized merchandise in a timely manner to ensure efficient store operations.
  • Operated material handling equipment to transport products within warehouse environment.
  • Assisted in inventory management by accurately labeling and sorting incoming shipments.
  • Collaborated with team members to maximize productivity during peak unloading periods.
  • Trained new hires on unloading procedures and safety best practices to enhance team performance.
  • Assisted other team members in navigating large loads.

Education

High School Diploma -

East Knox
Howard, OH
05-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Problem-solving
  • Excellent people skills
  • Outgoing personality
  • Flexible schedule

Timeline

Sales Associate

Harbor Freight
08.2023 - Current

Truck Unloader

Lowes Home Improvment
03.2022 - 08.2023

High School Diploma -

East Knox
Brock Hammond