Brock Woods
Boise,ID
Summary
Customer-focused territory sales representative with strong skills in relationship management and team collaboration. Proven ability to achieve significant sales revenue through proactive prospecting and exceptional service delivery. Ready to leverage expertise to drive impactful sales strategies.
Overview
10
10
years of professional experience
Work History
Territory Sales Representative
Arnold Machinery
Meridian, ID
02.2025 - 02.2026
- Generated $2M in Volvo CE equipment sales and rental revenue within first year through proactive prospecting, on-site product demonstrations, and consultative sales to contractors, farmers, and municipal clients throughout the territory.
- Built and maintained relationships with key accounts throughout 10 counties in Western Idaho and 7 counties in Eastern Oregon achieving strong business relationships by emphasizing Volvo's uptime advantages, fuel efficiency, ActiveCare Telematics, and total cost-of-ownership benefits.
- Collaborated with finance, service, and parts teams to structure competitive financing packages and rental-to-own transitions, reducing sales cycles and increasing deal competitiveness.
- Utilized CRM software to track leads, manage pipeline, and generate accurate sales forecasts on a regular basis
- Conducted market research to identify potential customers and competitive landscape, informing business development strategies and enhancing market positioning.
- Reliably delivered high-value equipment attachments to job sites and customers, often 2+ hours away, ensuring timely arrival of critical components like buckets, forks, hydraulic quick couplers, hydraulic breakers, and hydraulic compactors to minimize downtime for contractors and end-users.
- Managed logistics for equipment transport, negotiating carrier rates and confirming permits/routes to ensure timely handovers and boost customer satisfaction.
- Collaborated with service technicians during pre-delivery inspections to verify fluid levels (oil, coolant, hydraulic, DEF), check for leaks/cracks, test controls and safety systems, and prepare machines/attachments for remote job site delivery, contributing to seamless handovers and repeat business.
- Traveled domestically for dealer training sessions on Volvo construction equipment, attending multi-day workshops for technical updates, operator productivity tools, and new model introductions to maintain cutting-edge knowledge.
Rental Coordinator
Coastline Equipment Company
Meridian , ID
07.2023 - 02.2026
- Coordinated equipment rentals to ensure timely delivery and achieve high customer satisfaction.
- Serve as primary contact for in-store and over the phone customers, addressing inquiries and coordinating rentals
- Resolve customer issues swiftly to maintain high customer service standards.
- Maintained seamless communication among four departments to enhance Coastline operations.
- Calculate rental costs and provide accurate quotes to customers
- Coordinate machine transport for rental, sales, and service departments, ensuring timely delivery.
- Facilitate inter-store machine transfers to optimize inventory distribution.
- Utilize JDLink for real-time machine tracking and monitoring, enhancing operational oversight.
- Manage rental contracts using EQUIP system, ensuring accurate data and inventory tracking.
- Calculate and oversee rental invoicing, ensuring accuracy and customer satisfaction
- Coordinate equipment checkouts using Record 360, ensuring precise delivery and return updates.
- Monitor machine status and condition meticulously, contributing to streamlined rental processes and reduced downtime.
Bartender/Server
The James
Boise, Idaho
07.2021 - 04.2022
- Provided a lively and welcoming experience for guests, ensuring exceptional service during their visits.
- Navigated two-month period without liquor license, prioritizing compliance and ensuring successful opening.
- Collaborated closely with a minimal team of four bar employees and one general manager, managing 8-10 hour shifts.
- Demonstrated a strong work ethic by covering shifts for coworkers and never missing a scheduled shift.
- Maintained the establishment's cleanliness to the highest standards, ensuring a welcoming atmosphere.
- Greeted guests with detailed introductions to the establishment, enhancing their understanding of our brand and offerings.
- Adapted processes to meet guest needs, enhancing overall satisfaction and service quality.
- Initiated each shift with a thorough inventory checklist of liquor, cocktail juices, garnishes, and bar tools.
- Thrived in a fast-paced environment, consistently delivering high-quality service.
Carpet Cleaning Technician
Zerorez
Boise, ID
07.2020 - 07.2021
- Created and maintained a healthy home environment for customers, ensuring zero residue left behind.
- Conducted thorough walkthroughs of customer homes to confirm cleaning needs and establish a plan for a clean environment.
- Assessed opportunities for additional cleaning services to enhance customer satisfaction.
- Performed steam cleaning of carpets using hot water extraction techniques.
- Executed specialized carpet services, including subfloor padding extraction for liquid damage and stain removal using 10 tailored chemicals.
- Conducted high-pressure steam cleaning for tile surfaces with 200°F water at 1000 PSI to maximize dirt and grease removal.
- Managed hot water wood floor maintenance cleaning with an 80LB machine to remove dirt and grease, and applied maintenance sealant for preservation and improved appearance.
- Performed on-site rug cleanings, identifying fiber types through tags or burn tests to ensure proper cleaning methods, preventing damage or bleeding.
- Identified upholstery fiber types and applied appropriate cleaning techniques based on material requirements
Air Filtration Technician
Air Filters Northwest- Micron Campus
Boise, Idaho
12.2019 - 07.2020
- Maintained air filtration units across 20+ buildings, enhancing air quality for occupants.
- Implemented energy-efficient practices to minimize energy consumption while maximizing air cleanliness.
- Managed inventory of $100,000 in air filtration products, ensuring timely availability for maintenance activities.
- Upheld peak cleanliness standards in the workplace, effectively managing tasks in challenging and dirty working conditions.
- Monitored air quality metrics, adjusting filtration systems to meet stringent cleanliness standards and maintaining detailed logs.
Combat Medic Specialist
US Army
Fayetteville, North Carolina
05.2016 - 12.2019
- Served as a Combat Medic in an airborne infantry unit, responsible for providing critical medical care during airborne operations and field exercises.
- Collaborated with platoon-sized team to identify, extract, and transport wounded patients from battlefield, delivering critical care under pressure.
- Trained over 150 non-medical soldiers as Combat Life Savers and certified them in CPR over 1.5 years.
- Inventoried, stocked, and maintained documentation for over $500,000 worth of medical supplies for a battalion-sized aid station over a two-year period.
- Conducted weekly maintenance and cleaning of medical supplies, 10 ambulances, and platoon weapons to ensure operational readiness in various environments.
- Utilized Microsoft Word, Microsoft Excel, and M3PT (Army medical supply inventory system) to maintain detailed records of medical supplies and provide reports to leadership.
- Coordinated interstate transportation of medical supplies and vehicles, ensuring timely delivery and maintaining accountability.
- Managed over 20 radios, ensuring constant communication for a platoon-sized element of over
- 40 personnel during training exercises, airborne operations, and field missions.
- Maintained peak physical fitness through daily exercises with the platoon and additional training on personal time, ensuring optimal performance in high-stress situations.
- Earned the Army Badge for Physical Fitness three times, scoring above a perfect score on the Army's Physical Fitness Test.
Education
High School Diploma -
Columbia High School
Nampa, ID05-2015
Skills
- Consultative sales
- Lead generation
- Sales forecasting
- Lead pipeline management
- Cold calling
- CRM software
- Market research
- Competitor analysis
- Data analysis
- Inventory management
- Relationship management
- Team collaboration
- Problem solving
- Communication skills
- Customer service
Affiliations
Fly Fishing
Timeline
Territory Sales Representative
Arnold Machinery
02.2025 - 02.2026
Rental Coordinator
Coastline Equipment Company
07.2023 - 02.2026
Bartender/Server
The James
07.2021 - 04.2022
Carpet Cleaning Technician
Zerorez
07.2020 - 07.2021
Air Filtration Technician
Air Filters Northwest- Micron Campus
12.2019 - 07.2020
Combat Medic Specialist
US Army
05.2016 - 12.2019
High School Diploma -
Columbia High School