Summary
Overview
Work History
Education
Skills
Timeline
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Brodie McDermott

Broad Channel

Summary

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Overview

3
3
years of professional experience

Work History

Hostess

Bungalow Bar
04.2023 - Current
  • Welcomed and seated guests while managing reservations and waitlists. Coordinated with staff to optimize table turnover and guest satisfaction. Maintained a professional and friendly atmosphere while addressing guest needs and resolving concerns. Efficient in answering phone calls from guests, managing takeout orders, and selling merchandise for the restaurant.

Sales Associate

Tunie's
07.2022 - 11.2022
  • Assisted customers with product selection, purchases, and returns while maintaining a high standard of service. Supported store operations through merchandising, restocking, and accurate transaction handling. Fulfilled online orders with care and consideration in a timely manner.

Education

Stony Brook University
Stony Brook, NY
05.2028

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St. Johns University
Jamaica, NY
12.2024

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Townsend Harris High School
Flushing, NY
06.2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Interactive communication skills
  • Greeting guests
  • Payment processing
  • Complaint handling
  • Table bussing

Timeline

Hostess

Bungalow Bar
04.2023 - Current

Sales Associate

Tunie's
07.2022 - 11.2022

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St. Johns University

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Townsend Harris High School

Stony Brook University

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