Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Brodie Williams

Dallas,TX

Summary

Adaptable Server deeply familiar with FOH and some BOH operations. Hardworking collaborator with 7-year background providing exceptional customer service and food service to attain highest level of guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server Trainer

First Watch Daytime Cafe
Dallas, TX
10.2017 - Current
  • Once I acquired my black apron at my home restaurant I was immediately offered a position to be a part of NRO's (New Restaurant Openings)
  • My first opening was in Tyler, TX and since then I have traveled all over the country and have helped open twenty other new restaurants for First Watch
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Drafted assessments to evaluate understanding of key concepts taught during sessions.
  • Maintained a positive learning environment by addressing any questions or concerns raised by participants promptly.
  • Coached staff members on best practices for optimizing server performance levels.
  • Collaborated with other trainers to design innovative teaching strategies that engage learners more effectively.
  • Conducted hands-on workshops to demonstrate server features and functions to trainees.
  • Provided one-on-one support to ensure successful completion of training objectives.

Server

First Watch Daytime Cafe
Richardson, TX
08.2016 - Current
  • Started at First Watch in 2016 at a New Restaurant and once my year minimum deadline was met I acquired a black apron.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Associate of Science - Mechanical Engineering

Collin County Community College District
Plano, TX

Skills

  • Menu Memorization
  • Policy Enforcement
  • New Employee Mentoring
  • Order Accuracy
  • Guest Relations Management
  • Team Member Training
  • Food Quality Standards
  • Point of Sale (POS) System Operations
  • Service Prioritization
  • Safe Food Handling
  • Patron Satisfaction
  • Menu Presentation
  • Kitchen Communication
  • Special Dietary Requirements
  • Safe Handling Procedures
  • Training and Development

Certification

  • ServSafe- Food Handlers
  • ServSafe- Alcohol Certification
  • TABC
  • ServSafe- Understanding Unconscious Bias
  • ServSafe- Sexual Harassment Prevention

Timeline

Server Trainer

First Watch Daytime Cafe
10.2017 - Current

Server

First Watch Daytime Cafe
08.2016 - Current

Associate of Science - Mechanical Engineering

Collin County Community College District

Similar Profiles

CREATE PROFILE
Brodie Williams