Brodik Hodges
Pensacola
Summary
Dedicated crew member with strong skills in customer service, food safety, and team collaboration. Committed to creating a welcoming atmosphere and delivering prompt service to enhance guest experiences.
Overview
3
3
years of professional experience
Work History
Crew Member
Pounders Hawaiian Grill
Pensacola
08.2025 - 04.2026
- Assisted customers with menu selections and special requests to ensure satisfaction.
- Collaborated with team members to ensure timely service delivery, contributing to overall customer satisfaction.
- Followed food safety protocols during food preparation to maintain standards.
- Engaged with customers to create a welcoming atmosphere that enhanced their dining experience.
- Performed cashier duties, including order taking, payment collection, and change provision.
- Served food promptly for positive guest experiences.
- Completed opening and closing tasks: setting up workstations, cleaning surfaces, and restocking supplies.
- Resolved customer complaints to ensure satisfaction and uphold a positive environment.
Busser/Parking Attendant
Grand Marlin
Pensacola Beach
08.2023 - 08.2025
- Ensured high hygiene standards through thorough cleaning and sanitizing of dining areas.
- Delivered food and beverages promptly to enhance dining experience.
- Restocked supplies and utensils to facilitate smooth service operations.
- Cleared dirty dishes and glassware from tables to maintain cleanliness and improve service flow.
- Trained new bussers on cleaning procedures and table settings.
- Bussed and reset tables in an organized manner.
- Ensured proper table settings before seating guests.
- Swept and mopped floors in front-of-house and back-of-house areas.
Kitchen Staff
Bay Breeze Health and Rehabilitation Center
Gulf Breeze
05.2023 - 08.2023
- Prepared meals in accordance with dietary guidelines and resident preferences to enhance dining satisfaction.
- Collaborated with team members to coordinate timely meal service for residents, ensuring adherence to schedule.
- Maintained cleanliness and organization of kitchen areas and equipment to support safe food preparation.
- Cleaned and sanitized work surfaces, utensils, dishes, and silverware.
- Followed health and safety guidelines for food preparation and service.
- Replenished kitchen supplies and ingredients regularly.
- Unloaded food and supplies from delivery trucks to designated storage locations.
- Executed operation of dishwashers to maintain cleanliness of dining ware, supporting safe food service.
Education
Associate of Science -
Pensacola State College
Pensacola, FL05-2025
Skills
- Food safety
- Inventory management
- Customer service
- Safety compliance
- Team collaboration
- Problem resolution
- Time management
Timeline
Crew Member
Pounders Hawaiian Grill
08.2025 - 04.2026
Busser/Parking Attendant
Grand Marlin
08.2023 - 08.2025
Kitchen Staff
Bay Breeze Health and Rehabilitation Center
05.2023 - 08.2023
Associate of Science -
Pensacola State College