Brody Bowman
Ivyland,Pennsylvania
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated at GNC - General Nutrition Centres through expert money handling and relationship building. Excelled in high-stress situations by leveraging strong problem-solving and people skills, contributing significantly to team success and operational efficiency. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
GNC - General Nutrition Centres
04.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Gas Station Attendant
Gulf Gas Station
06.2022 - 04.2023
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Confirmed excellent customer service by quickly resolving customer concerns.
Restaurant Busser
Spring Mill Country Club
09.2021 - 06.2022
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
Council Rock High School South
Holland, PA06-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Money Handling
- Flexible Schedule
Timeline
Sales Associate
GNC - General Nutrition Centres
04.2023 - Current
Gas Station Attendant
Gulf Gas Station
06.2022 - 04.2023
Restaurant Busser
Spring Mill Country Club
09.2021 - 06.2022
High School Diploma -
Council Rock High School South
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