Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Brody Garrison

Palm Bay

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Publix. Proven ability to build customer relationships and enhance satisfaction through effective communication and problem-solving. Experienced in fast-paced environments, demonstrating time management and teamwork to ensure operational excellence.

Overview

3
3
years of professional experience

Work History

Cashier

Publix
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Pizza Maker

Station 49
04.2022 - 01.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Dishwasher

Station 49
04.2022 - 01.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

Education

Associate of Arts - Finance

Eastern Florida State College
Cocoa, FL
05-2025

High School Diploma -

Bayside High School
Palm Bay, FL
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Customer relations

Accomplishments

  • Promoted to Cashier after only 6 months for exceptional performance.
  • Documented and resolved customer issues which led to recognition from managers.

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Cashier

Publix
07.2024 - Current

Pizza Maker

Station 49
04.2022 - 01.2023

Dishwasher

Station 49
04.2022 - 01.2023

Associate of Arts - Finance

Eastern Florida State College

High School Diploma -

Bayside High School