Brody Knighten
Yreka,CA
Summary
Dedicated Customer Service Professional skilled in problem resolution and effective communication. Focused on enhancing customer experiences in fast-paced environments while consistently meeting job expectations and fostering positive relationships with colleagues.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Raleys
Yreka, California
06.2025 - 01.2027
- Assisted customers with inquiries and provided exceptional service at Raleys.
- Provided excellent customer service by being friendly and courteous at all times.
- Delivered exceptional customer service by greeting customers and directing to desired items.
- Greeted customers and provided assistance in locating items.
- Directed customers to product aisles to facilitate their shopping needs. to product locations throughout the store to help find requested items.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Packaged purchases and assisted customers with in-vehicle loading for a smooth checkout experience.
- Maintained cleanliness and order in store and checkout areas to enhance customer satisfaction.
- Collaborated with team members to streamline store operations during peak hours for improved service delivery.
- Followed best practices for bagging items in reusable, plastic and paper bags.
Education
High School Diploma -
Golden Eagle Charter School
Yreka, CA05-2027
Skills
- Customer service
- Problem resolution
- Product knowledge
- Customer engagement
- Availability management
- Efficiency and courtesy
- Time management
- Collaboration skills
- Cross-functional skills
- Effective communication
- Collaboration skills
- Cash handling
Timeline
Courtesy Clerk
Raleys
06.2025 - 01.2027
High School Diploma -
Golden Eagle Charter School