Brody Taylor
Ashburn,VA
Summary
Business student with customer-facing experience in fast-paced environments, strong communication skills, and a proven ability to build positive customer interactions and address concerns effectively. Experienced in coordinating with teams, managing customer requests, and working efficiently under pressure. Seeking to apply these skills to lead generation, customer outreach, and sales development.
Overview
4
4
years of professional experience
Work History
Server
TopGolf
Ashburn, Virginia
03.2025 - Current
- Coordinated with hosts, bartenders, and kitchen staff to ensure seamless service.
- Addressed guest questions and concerns, enhancing overall Topgolf experience.
- Took orders through point of sale system and relayed requests to kitchen staff for efficient service.
Lifeguard
Premeier Aquatics
Ashburn, Virginia
05.2022 - 09.2024
- Monitored swimmers and enforced safety rules to ensure a safe environment at Premier Aquatics facilities.
- Maintained cleanliness of pool areas and readiness of rescue equipment to support guest safety.
- Assisted guests with facility information and safety inquiries to enhance overall visitor experience.
Education
Bachelor of Science - Business
Northern Virginia Community College
Annandale, VA05-2030
High School Diploma -
Broad Run Higshchool
Ashburn, VA05-2026
Skills
- customer engagement
- verbal and written communication
- customer relationship building
- persuasion
- conflict resolution
- customer outreach
- order and activity management
- team collaboration
- adaptability
Timeline
Server
TopGolf
03.2025 - Current
Lifeguard
Premeier Aquatics
05.2022 - 09.2024
Bachelor of Science - Business
Northern Virginia Community College
High School Diploma -
Broad Run Higshchool