Brooke Spears
Hammond
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess
Murphy's Seafood
Hammond, LA
04.2026 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new staff on customer service protocols and procedures.
- Communicated effectively with kitchen and wait staff to coordinate service needs.
Team Member
Chick-fil-A
Hammond, LA
05.2023 - 07.2025
- Delivered exceptional customer service while efficiently processing orders and managing transactions.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Implemented strategies to enhance speed of service during peak hours, improving overall efficiency.
Education
High School Diploma -
St. Thomas Aquinas High School
Hammond, LaSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Timeline
Hostess
Murphy's Seafood
04.2026 - Current
Team Member
Chick-fil-A
05.2023 - 07.2025
High School Diploma -
St. Thomas Aquinas High School
Awards
I earned the Academic All-State for Tennis. I have also received All American, Best Crowd Leading, and Jump Queen for Cheer.