Brooke Armeli
Arkport,NY
Summary
Dynamic and detail-oriented professional with a strong background in customer service and animal care, honed at Berry Vine Creations and Hornell Area Humane Society. Proven ability to enhance customer experiences and ensure animal well-being through effective communication and time management. Committed to fostering positive relationships and maintaining high standards of care. Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong critical thinking and communication skills in Occupational Therapy role.
Overview
2
2
years of professional experience
Work History
Retail & Floral Associate
Berry Vine Creations
03.2025 - Current
- Conducted regular inventory checks to ensure accurate stock levels.
- Kept clean, organized, and well-stocked checkout areas.
- Provided information to customers on products or services.
- Balanced cash drawer at beginning and end of each shift.
- Addressed customer questions and complaints with professionalism.
- Informed customers of promotions and special offers to increase sales.
- Cared for live plants in store by watering them properly and attending to any pests or diseases as needed.
- Reviewed work orders to design floral arrangements to meet customers' specific requests.
Animal Care Attendent
Hornell Area Humane Society
05.2023 - 08.2023
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Cared for animals by providing food, water, and grooming
- Cleaned and maintained animal enclosures to ensure healthy living environment.
- Monitored animals for signs of illness or injury and reported any concerns to veterinarian.
- Maintained accurate records of each animal's feeding schedule, medical history, behavior patterns, and special needs.
- Enhanced animal wellbeing through regular exercise and nutrition.
- Educated visitors about proper animal care, handling techniques, and safety precautions when interacting with animals.
- Fostered positive relationships with volunteers, staff members, veterinarians, pet owners, adopters, sponsors/donors and other stakeholders in community.
Education
High School Diploma -
Arkport Central School
Arkport06-2021
Bachelor of Science - Occupational Science
Keuka College
Keuka Park05-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Decision-making
- Oral communication
- Customer service orientation
Affiliations
- Pi Theta Epsilon
Timeline
Retail & Floral Associate
Berry Vine Creations
03.2025 - Current
Animal Care Attendent
Hornell Area Humane Society
05.2023 - 08.2023
High School Diploma -
Arkport Central School
Bachelor of Science - Occupational Science
Keuka College
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