Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Bassett

Southfield,MI

Summary

Compassionate Patient Representative known for productive, efficient task completion. Skills include medical billing, patient advocacy, and conflict resolution. Excels in communication, empathy, and problem-solving to enhance patient satisfaction and support healthcare team effectiveness.

Overview

4
4
years of professional experience

Work History

Caregiver

StoryPoint Senior Living
Farmington Hills, MI
02.2024 - 06.2025
  • Assisted clients with daily living activities and personal care tasks.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medication according to prescribed schedules and guidelines.

Patient Representative

Get Well Urgent Care
Southfield, MI
01.2024 - 05.2025
  • Greeted patients and ensured a welcoming environment at the urgent care facility.
  • Managed patient check-in processes using electronic health record systems.
  • Coordinated appointment scheduling and confirmed patient visits effectively.
  • Assisted patients in completing necessary forms and documentation accurately.

Receptionist

Bassett Used Cars
Detroit, Michigan
07.2021 - 11.2023
  • Managed multi-line phone systems to direct calls efficiently to appropriate departments.
  • Scheduled appointments for vehicle service and sales consultations with precision.
  • Maintained organized front desk area to enhance customer experience and accessibility.

Education

Business

Oakland Community College
Bloomfield Hills, MI

Skills

  • Customer service
  • Project management
  • Electronic health records
  • Appointment scheduling
  • Patient coordination
  • Time management
  • Data entry

Timeline

Caregiver

StoryPoint Senior Living
02.2024 - 06.2025

Patient Representative

Get Well Urgent Care
01.2024 - 05.2025

Receptionist

Bassett Used Cars
07.2021 - 11.2023

Business

Oakland Community College
Brooke Bassett