Brooke Beliveau
Litchfield,OH
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Hungry Bear Restaurant
09.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Stocker
Sunoco Gas Station
02.2020 - 07.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
Education
High School Diploma -
Buckeye High School
Medina, OH05.2022
High School Diploma -
Medina County Career Center
Medina, OH05.2022
Skills
- Course Suggestions
- Table Bussing
- Table Monitoring and Turnover
- Dining Area Maintenance
- Greeting and Seating Guests
- Taking Reservations
- Server Training
- Menu Item Recommendation
- Stocking and Replenishing
- Warm and Friendly
Photography
I take photos of pretty much. Ranging from nature and outside items all the way to people. I have always enjoyed photography, its been something I have loved it since I was about 8 years old. My family and friends tell me all the time, that I am very skilled in taking photos. I am often asked to take photos at my family events.
Timeline
Server
Hungry Bear Restaurant
09.2020 - Current
Stocker
Sunoco Gas Station
02.2020 - 07.2020
High School Diploma -
Buckeye High School
High School Diploma -
Medina County Career Center
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