Brooke Bradley
Tampa
Summary
Performance-driven professional with experience in consultative sales, client relationship management, and high-touch customer experiences across design, retail, and event-based industries. Skilled in communication, negotiation, and solution-oriented sales strategies while independently managing client relationships from consultation through project completion. Recognized for adaptability, interpersonal strengths, and the ability to build trust with diverse clientele in fast-paced, client-facing environments.
Overview
9
9
years of professional experience
Work History
Sales & Design Consultant
Closets by Design
10.2024 - Current
- Independently manage the full client experience from initial consultation through proposal development, pricing strategy, negotiation, design revisions, contract coordination, and installation scheduling within a fully self-directed sales environment.
- Conduct comprehensive in-home consultations across a broad Florida service territory to assess client needs, lifestyle preferences, budgets, and spatial functionality while developing customized organizational solutions.
- Build strong client relationships through consultative communication, personalized recommendations, and a high-touch client experience approach, resulting in repeat clients, builder relationships, and referral-based opportunities.
- Managed custom projects ranging from $1,500 to over $150,000 while balancing aesthetics, functionality, budgeting, and evolving client goals.
- Successfully guide clients through complex purchasing decisions by combining visual problem-solving, solution-based sales strategies, adaptability, and in-home negotiation skills.
Online Sales Consultant
City Furniture
01.2022 - 06.2022
- Selected for transition from showroom sales into a limited online sales role supporting nationwide clientele through phone and web-based consultations.
- Managed high-ticket client relationships remotely through consultative communication, personalized product recommendations, financing guidance, and solution-based sales strategies.
- Successfully navigated a fully self-directed sales environment while balancing multiple active client conversations, evolving purchasing goals, and individualized customer needs.
- Achieved highest personal monthly revenue of $110,000, including a single client order exceeding $55,000 completed entirely through phone and digital communication channels.
Sales Consultant
City Furniture
03.2021 - 06.2022
- Built strong in-person client relationships by creating personalized showroom experiences tailored to individual lifestyles, budgets, and furnishing goals.
- Developed confidence in consultative and commission-driven sales by guiding clients through large purchasing decisions, product comparisons, and customized furnishing selections.
- Recognized as a peer shadow and training resource to assist with onboarding and development of newer sales associates within the showroom environment.
- Surpassed first-month showroom sales goals with over $160,000 in generated revenue and continued to consistently perform within a fast-paced, high-volume sales environment.
Regional Account Coordinator
Auto Dealers Only
08.2020 - 02.2021
- Developed and maintained dealership relationships across a regional territory through ongoing outreach, follow-up communication, and account support efforts.
- Coordinated promotional dealership events while serving as a client-facing representative for dealership staff, partners, and event guests.
- Maintained communication with dealership accounts through ongoing outreach, relationship follow-up, and on-site support to help ensure smooth event execution and customer engagement.
- Continue to assist with occasional dealership promotional events in a client-facing and event support capacity on a contract basis.
Server/Bartender
Buckhorn Country Club
07.2018 - 09.2020
- Delivered high-level customer service in a fast-paced country club environment while building rapport with members and maintaining strong repeat guest relationships.
- Balanced multitasking, communication, and operational efficiency during high-volume shifts and private events.
- Assisted with special events and member experiences while collaborating closely with management and team staff.
Member Service Associate
Crunch FItness
10.2017 - 05.2018
- Assisted prospective members with gym tours, membership enrollment, and client engagement while contributing to a positive and motivational customer experience.
- Supported daily front desk operations in a fast-paced fitness environment focused on member satisfaction, communication, and retention.
Education
Bachelor of Science - Interdisciplinary Social Sciences
University of South Florida
St. Petersburg, FL12-2019
Skills
- Consultative Sales
- Client Relationship Management
- Negotiation & Pricing Strategy
- Communication & Interpersonal Skills
- High-Touch Client Experience
- Project Coordination
- Adaptability & Problem Solving
- Relationship Building
Timeline
Sales & Design Consultant
Closets by Design
10.2024 - Current
Online Sales Consultant
City Furniture
01.2022 - 06.2022
Sales Consultant
City Furniture
03.2021 - 06.2022
Regional Account Coordinator
Auto Dealers Only
08.2020 - 02.2021
Server/Bartender
Buckhorn Country Club
07.2018 - 09.2020
Member Service Associate
Crunch FItness
10.2017 - 05.2018
Bachelor of Science - Interdisciplinary Social Sciences
University of South Florida