Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger Pharmacy
Wellsburg, West Virginia
02.2020 - 04.2023
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Managed filing of prescriptions, both electronically and manually.
Organized work areas so that everything was easily accessible when needed.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Provided customer service to patients by answering questions about medications and health-related topics.
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Nurse Aide
Anne's Country Retreat
Wellsburg, West Virginia
11.2017 - 02.2020
Utilized appropriate body mechanics when lifting or transferring patients from one area to another.
Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
Participated in team meetings with other healthcare professionals about individual patient plans of care.
Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous visit experience.
Organized games and other activities to engage clients and offer mental stimulation.
Lifeguard
Brooke County Schools
Wellsburg, WV
10.2017 - 02.2020
Assisted with swim lessons for guests and members of the facility.
Enforced all safety regulations and posted rules for patrons.
Provided assistance to swimmers of varying skill levels.
Monitored swimmers to ensure safety in the pool area.
Communicated regularly with supervisors regarding any issues that arose during shifts.
Maintained constant surveillance of patrons in the swimming area at all times.
Inspected rescue tubes and buoys regularly to ensure they are in good condition.
Responded quickly to medical emergencies in the pool area.
Coordinated and taught instructional classes in fundamentals of swimming and water safety.
Summer Help
Wheeling Nippon
Follansbee, WV
05.2016 - 08.2016
Assisted with onboarding process by preparing orientation packets.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Preserved safe work environment by maintaining clean workstations and pallet area.
Tagged and wrote identifying information on containers, boxes and cargo.
Education
Certificate - Medical Coding Specialist
Eastern Gateway Community College
Steubenville, OH
05-2024
High School Diploma -
Brooke High School
Wellsburg, WV
05-2015
Some College (No Degree) - Nursing
Trinity School of Nursing
Steubenville, OH
Skills
Supply Restocking
Billing support
Insurance Billing
Order Verification
Drug Inventory Management
FDA compliance
Resolving customer issues
Problem-solving skills
Certification
Certificate for Medical Coding Specialist
Certificate for Medical Scribe Specialist
National Healthcare Association as a ExCPT Pharmacy Technician (CPhT) Effective date 01/21/2021 Certification #W9A9F3H3
Registered Pharmacy Technician by the state of West Virginia Board of Pharmacy. Effective Date: July 1, 2024- June 30., 2026. License # PT0010679