Hi, I’m
Brooke Davis
Westland,MI
Summary
Dynamic Server with extensive fine dining experience, recognized for enhancing customer satisfaction through exceptional communication and problem-solving skills. Proven track record in training staff and maintaining food safety compliance, fostering a positive team environment while ensuring seamless service during high-volume periods.
Overview
7
years of professional experience
Work History
Enomah
Lead Server
02.2025 - 10.2025
Job overview
- Led team in delivering exceptional dining experiences through attentive service and effective communication.
- Trained new staff on menu knowledge and customer service protocols to enhance team performance.
- Managed dining area cleanliness and organization, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to streamline order processing and improve service efficiency.
J Alexander
Server
04.2023 - 06.2025
Job overview
- Assisted in maintaining cleanliness and organization of dining area, adhering to health regulations.
- Resolved guest concerns promptly, reinforcing customer loyalty and satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
PF Changs Restaurant
Server
02.2019 - 05.2023
Job overview
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
The Art Institute of MichiganMI
06-2014
Western Michigan UniversityKalamazoo, MI
Associate of Science
06-2013
Romulus Senior HighRomulus, MI
High School Diploma
06-2011
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Employee training and development
- Exceptional communication
- Team management
- Fine dining experience
- Food safety compliance
- ServSafe certification
Timeline
Lead Server
Enomah
02.2025 - 10.2025
Server
J Alexander
04.2023 - 06.2025
Server
PF Changs Restaurant
02.2019 - 05.2023
The Art Institute of Michigan
Western Michigan University
Associate of Science
Romulus Senior High
High School Diploma