Brooke Dyczewski
Pittsburgh,PA
Summary
Highly motivated and passionate Sales Associate with customer service and sales experience. Outgoing and skilled at working with all types of personalities. Willing and eager to work in needed positions to contribute to team success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aerie By American Eagle Outfitters
01.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash and card transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise to ensure a positive experience for each customer.
Receptionist
Antinas Salon & Boutique
11.2022 - 01.2023
- Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information on services and pricing.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Efficiently scheduled appointments over the phone, as well as scheduling follow-up appointments in person.
Team Member
Dunkin' Donuts
08.2021 - 10.2022
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in a polite and professional manner.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA05.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
Languages
American Sign Language
Limited Working
English
Timeline
Sales Associate
Aerie By American Eagle Outfitters
01.2023 - 01.2024
Receptionist
Antinas Salon & Boutique
11.2022 - 01.2023
Team Member
Dunkin' Donuts
08.2021 - 10.2022
Bachelor of Science - Psychology
University of Pittsburgh
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