Brooke George

If I open in the morning I do anything from prep to filter in setting up the front just getting everything ready for everybody and then if I close and make sure that everything is clean and put where it goes and everything is organized and ready for the morning shift

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained cleanliness and organization of service and dining areas.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Handled customer inquiries and resolved issues to enhance satisfaction.

• Supervised cashier team, ensuring high levels of customer service and operational efficiency.
• Trained and mentored new cashiers on register operations and customer engagement techniques.
• Implemented workflow improvements that reduced transaction times and enhanced accuracy.
• Monitored cash handling procedures, ensuring compliance with company policies and regulations.

• Supervised daily cleaning operations, ensuring compliance with safety and sanitation standards.
• Trained and mentored housekeeping staff on best practices and efficient cleaning techniques.
• Developed schedules to optimize workflow and maintain adequate staffing levels for peak hours.
• Implemented inventory control procedures for cleaning supplies, reducing waste and costs.