Brooke Hensley
Port Saint John,FL
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resident Victim Advocate
The Salvation Army Adult Rehabilitation Center
Cocoa, Florida
03.2023 - 03.2024
- Provided emotional support and comfort to victims of crime.
- Facilitated referrals to appropriate services for medical care, legal assistance, mental health counseling, housing, employment and other needs.
- Coordinated crisis intervention services when necessary such as providing transportation to emergency shelters or safe homes for victims of domestic violence.
Security Officer
Delaware North
Merritt Island, FL
08.2017 - 06.2018
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Bakery Associate
Fred Meyer
Fairbanks, AK
10.2013 - 12.2014
- Operated ovens, mixers, sheeters, cutters, and other bakery equipment.
- Assisted in packaging and boxing of baked goods.
- Followed all safety protocols when operating kitchen machinery.
- Stocked shelves with freshly-baked items as needed throughout day.
Cashier
Castle Megastore
Fairbanks, AK
01.2013 - 10.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
KLD Learning Center
Merritt Island05-2013
Skills
- Stress Management
- Documentation And Reporting
- Client Confidentiality
- Problem-solving abilities
- Community outreach expert
- Emergency response training
- Trauma Informed Care Framework
- Attention to Detail
- Multitasking
- Organizational Skills
Certification
- Class D License Valid (2017-2019)
- Class D License In Progress (2024-2026)
Timeline
Resident Victim Advocate
The Salvation Army Adult Rehabilitation Center
03.2023 - 03.2024
Security Officer
Delaware North
08.2017 - 06.2018
Bakery Associate
Fred Meyer
10.2013 - 12.2014
Cashier
Castle Megastore
01.2013 - 10.2013
High School Diploma -
KLD Learning Center
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