Brooke Honnold
Wadsworth
Summary
Reliable team member with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and work with kitchen staff to ensure smooth operations and satisfied customers. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
5
5
years of professional experience
Work History
Server
Tilted Farmer
Medina, OH
03.2025 - 02.2026
- Greet guests promptly and provide exceptional customer service throughout their dining experience
- Present menus, answer questions about menu items, and make knowledgeable recommendations
- Take food and beverage orders accurately and relay them to the kitchen or bar staff
- Deliver meals and beverages efficiently
- Check in with guests regularly to ensure satisfaction and address any issues promptly
- Handle payments, process cash and credit transactions, and balance the cash drawer at shift end
- Maintain cleanliness and organization of dining areas, tables, and service stations
Server
Cambrias Bistro
Wadsworth, OH
05.2024 - 02.2025
- Provided excellent customer service in high-volume dining environment.
- Assisted in menu knowledge to enhance guest experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Office Manager
Roof Gutter Now LLC
03.2021 - 04.2023
- Managed daily office operations, ensuring a streamlined workflow and efficient resource allocation.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office communications, ensuring timely responses and information dissemination.
- Coordinated scheduling for meetings and appointments, optimizing time management.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
High School Diploma -
Wadsworth High School
WadsworthSkills
- Customer relationship management
- Multitasking in fast-paced environments
- Strong verbal and written communication
- Time management & scheduling coordination
- Conflict resolution and problem solving
- Attention to detail and accuracy
- Team collaboration and leadership support
- Organization and administrative efficiency
Timeline
Server
Tilted Farmer
03.2025 - 02.2026
Server
Cambrias Bistro
05.2024 - 02.2025
Office Manager
Roof Gutter Now LLC
03.2021 - 04.2023
High School Diploma -
Wadsworth High School