Summary
Work History
Education
Skills
Timeline

Brooke Jackson bjac142@lsu.edu 318-684-0825

Shreveport,LA

Summary

I am majoring in elementary education as a first-year undergraduate at Louisiana State University. I absolutely adore kids and teaching; that's why I chose to pursue this major to one day have this as my career. Proven track record in enhancing customer experiences and operational efficiency, notably at Orlandeaux's Cafe. Skilled in customer service and work ethic, demonstrated through high transaction accuracy levels and adeptness in food preparation. Achieved significant improvements in kitchen speed and guest satisfaction, showcasing patience, empathy, and a commitment to excellence. Friendly and reliable, with a positive attitude and excellent customer service skills. Understand the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.

Work History

Cashier

Walmart
02.2025 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Answered questions about store policies and addressed customer concerns.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Great Customer Service

Cook's Assistant

Orlandeaux's Cafe
05.2024 - 01.2025
  • Worked with chef to prepare daily food specials and other supplies.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared food orders to support waitstaff and other team members.
  • Worked on salads, desserts and meat preparation to increase kitchen speed.
  • Placed orders to restock items before supplies ran out.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained composure and work quality while under stress.
  • Followed food safety practices and sanitation guidelines.

Volunteer

Word Of God Ministry
09.2019 - Current
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Cashier

Zaxbys
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Ride Operator

Party Central Family Fun Center
06.2022 - 03.2024
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
  • Operated rides and attractions according to written guidelines to reduce injuries.

Education

High School Diploma -

Huntington High School, Shreveport, LA
05.2024
  • Honor Roll [Freshman-Senior]
  • Battalion Commander Senior
  • Varsity Track & Field
  • Varsity Cheer
  • Completed AP course in [Political and Government/ Psychology]
  • [3.8] GPA
  • Interact Club (freshman - sophomore)
  • Superintendent's Scholastic Achievement Award
  • Junior Achievement - JA High School Hero's and participating as a JA Classroom Volunteer

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Works well alone and on a team

Customer relations

Order taking

Conflict resolution

Daily reporting

Microsoft Word

Timeline

Cashier - Walmart
02.2025 - Current
Cook's Assistant - Orlandeaux's Cafe
05.2024 - 01.2025
Cashier - Zaxbys
05.2024 - 08.2024
Ride Operator - Party Central Family Fun Center
06.2022 - 03.2024
Volunteer - Word Of God Ministry
09.2019 - Current
Huntington High School - High School Diploma,

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Brooke Jackson bjac142@lsu.edu 318-684-0825