Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brooke Joy

Providence,RI

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Server

Gennaros Steak and Seafood
Raynham, MA
06.2026 - Current
  • Serve and bartend in an elevated, casual setting.
  • Offer suggestions and manage the guest experience, making them feel welcome and appreciated.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.

Server

Coast Guard House
Narragansett, Rhode Island
02.2026 - Current
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.

Bartender/Server

Mother Annas
Medfield, Massachusetts
08.2024 - 12.2025
  • Prepared and served a variety of beverages to customers.
  • Ensured cleanliness and organization of bar area, contributing to efficient service.
  • Assisted in managing inventory levels and ordering supplies.

Server

Carrie Nation Cocktail Club
Boston, ME
10.2023 - 11.2024
  • Provided exceptional customer service to enhance dining experiences.
  • Took and processed orders accurately while ensuring menu knowledge.
  • Collaborated with kitchen staff to deliver timely food service.
  • Set up and prepared tables for different dining occasions effectively.

Server

Framingham Country Club
Framingham, MA
08.2022 - 08.2024
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Trained new servers by demonstrating effective service techniques and restaurant policies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Bachelor of Science - English

Becker College
Worcester, MA
08.2002 - 08.2006

Skills

  • Customer service
  • Order processing
  • Menu knowledge
  • Inventory management
  • Time management
  • Adaptability to change
  • POS operation

Accomplishments

  • Served honorably in the Army National Guard as a technical engineer from 2014-2020

Timeline

Server

Gennaros Steak and Seafood
06.2026 - Current

Server

Coast Guard House
02.2026 - Current

Bartender/Server

Mother Annas
08.2024 - 12.2025

Server

Carrie Nation Cocktail Club
10.2023 - 11.2024

Server

Framingham Country Club
08.2022 - 08.2024

Bachelor of Science - English

Becker College
08.2002 - 08.2006
Brooke Joy