Brooke Koester
Apex,NC
Summary
Dynamic professional with a background in customer service at Joule Salon, excelling in creating welcoming environments and managing appointments. Demonstrated leadership and attention to detail as a Floater Teacher, fostering student achievement. Proven ability to adapt quickly and communicate effectively, ensuring exceptional experiences for clients and students alike.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Joule Salon
Cary, NC
02.2025 - 04.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Sold retain products and did transactions for customers after appointment
Floater Teacher
Johnson Pond Learning Center
Fuquay-Varina, NC
08.2024 - 11.2024
- Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
- Built and maintained environment that stimulated learning and supported student achievement.
- Exercised great adaptability in transitioning between assigned classrooms.
- Established open lines of communication with parents, updating them on their child''s progress and addressing any concerns promptly.
Kids Team Memeber
Life Time Fitness Inc.
Apex, NC
04.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma - Still Enrolled
Score Academy
Cary, NCSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- leadership
- Communication
Timeline
Front Desk Receptionist
Joule Salon
02.2025 - 04.2025
Floater Teacher
Johnson Pond Learning Center
08.2024 - 11.2024
Kids Team Memeber
Life Time Fitness Inc.
04.2023 - 09.2023
High School Diploma - Still Enrolled
Score Academy