Summary
Overview
Work History
Education
Skills
Accomplishments
Interest In Healthcare
Timeline
Generic

Brooke Lankford

Fort Myers,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Cashier

Panera Bread
Estero, FL
10.2021 - Current
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Processed payments using POS system and accepted cash, credit cards, and checks.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Maintained a clean work area by wiping down counters, sweeping floors.
  • Assisted other employees in completing tasks when needed or requested by supervisor.
  • Assisted in training new restaurant staff members on proper cashier procedures.
  • Monitored dining area to ensure tables are cleared promptly after guests leave.
  • Maintained work area and kept cash drawer organized.

Restaurant Hostess

Maks Asian Kitchen
Fort Myers, FL
08.2021 - 10.2024
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

Bonita Springs High School
Bonita Springs, FL
05-2023

Some College (No Degree) - Exercise Science

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Customer Service
  • Product Recommendations
  • Cash Handling
  • Returns processing
  • Fast Learner
  • Attention to Detail
  • Anatomy & Physiology classes
  • Reading Comprehension
  • Active Listening

Accomplishments

  • I was given the ability to train other new members at Panera Bread.
  • I have been working at the same job for over 2 years and mastered 3 different positions.

Interest In Healthcare

  • I am an exercise science major at Florida Gulf Coast university that is highly interested in how the human body works, and recovery treatments for the human body.
  • Physical therapy school is my future goal after graduating college.

Timeline

Cashier

Panera Bread
10.2021 - Current

Restaurant Hostess

Maks Asian Kitchen
08.2021 - 10.2024

High School Diploma -

Bonita Springs High School

Some College (No Degree) - Exercise Science

Florida Gulf Coast University

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Brooke Lankford