BROOKE LEMANKIEWICZ
Trenton,Michigan
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Records Bureau Specialist
Monroe Country Sheriffs Office
09.2024 - Current
- Managed warrant tracking system, enabling officers to execute arrests promptly and effectively.
- Conducted thorough background checks for employment, licensing, and other purposes as requested by authorized individuals or organizations.
- Provided exceptional customer service while assisting walk-in visitors with inquiries regarding police records and services.
- Updated records with new information.
- Assisted with typing, data entry, and answering incoming calls as required.
Assistant Store Manager
Speedway
12.2023 - 09.2024
- Supervised daily operations to enhance team productivity and customer service quality.
- Trained staff on inventory management software to improve stock accuracy and reduce discrepancies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Business Development Manager
Mission Ford Dealership
08.2023 - 12.2023
- Developed and maintained relationships with key clients to drive sales growth.
- Identified new market opportunities through competitive analysis and customer feedback.
- Trained and mentored junior staff on best practices in business development and client management.
- Generated new business with marketing initiatives and strategic plans.
Business Development Consultant
Monroe Dodge Dealership
03.2022 - 08.2023
- Identified new market opportunities to enhance dealership growth and customer engagement.
- Analyzed customer feedback to refine service offerings and improve overall client satisfaction.
- Implemented CRM systems to improve data management and customer insights.
- Conducted outreach to potential clients, generating interest in services offered.
- Developed and maintained relationships with prospects through follow-up communications.
- Utilized CRM systems to track interactions and update client information accurately.
- Set appointments with salespeople and potential customers.
Business Development Consultant
Feldman Dealership
04.2021 - 03.2022
- Identified new market opportunities to enhance dealership growth and customer engagement.
- Analyzed customer feedback to refine service offerings and improve overall client satisfaction.
- Implemented CRM systems to improve data management and customer insights.
- Conducted outreach to potential clients, generating interest in services offered.
- Developed and maintained relationships with prospects through follow-up communications.
- Utilized CRM systems to track interactions and update client information accurately.
- Set appointments with salespeople and potential customers.
Education
AS - Business Administration
Strayer University
06-2023
License Cosmetologist -
Walled Lake Central
01.2015
High School Diploma -
Walled Lake Central
Walled Lake, MI05-2014
Skills
- Office administration
- Expert problem solving
- Problem-solving
- Multitasking
- Organizational skills
- Inventory management
- Business development
- Customer service
- Employee scheduling
- Google drive
- Recordkeeping and file management
- MS office
- Multi-line phone systems
Timeline
Records Bureau Specialist
Monroe Country Sheriffs Office
09.2024 - Current
Assistant Store Manager
Speedway
12.2023 - 09.2024
Business Development Manager
Mission Ford Dealership
08.2023 - 12.2023
Business Development Consultant
Monroe Dodge Dealership
03.2022 - 08.2023
Business Development Consultant
Feldman Dealership
04.2021 - 03.2022
AS - Business Administration
Strayer University
License Cosmetologist -
Walled Lake Central
High School Diploma -
Walled Lake Central