Brooke Maple
Williams,IN
Summary
Detail-oriented Certified Medical Assistant skilled in electronic health records, patient education, and referral coordination. Committed to enhancing patient care through effective communication and accurate medical documentation.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant
IU Health
Bedford, IN
11.2005 - Current
- Maintained accurate medical records using electronic health record systems.
- Educated patients on treatment plans and medication instructions clearly.
- Facilitated specialist referrals and organized follow-up visits to enhance continuity of care.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Scheduled appointments for patients via phone and in person.
- Coordinated patient scheduling and appointment confirmations to ensure timely access to care.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Organized charts, documents and supplies to maintain team productivity.
- Safeguarded patient information and maintained confidentiality by accurately completing medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Associate of Applied Science - Medical Assistant
Ivy Tech
Sellersburg, IN05-2005
Skills
- electronic health records
- medical documentation
- medical terminology knowledge
- patient education
- referral coordination
- schedule management
- workflow organization
- multitasking and organization
- attention to detail
- customer service
Timeline
Certified Medical Assistant
IU Health
11.2005 - Current
Associate of Applied Science - Medical Assistant
Ivy Tech